Kaleo Holiday Cottage and Inn, Wanne

Access road from the car park

• All passageways are wide enough.

• The floor is even and free of obstacles.

Entrance

• The building and entrance are easily identifiable.

Reception

• There is a mobile payment system.

• There is sufficient space in front of the counter.

• Staff have been trained to assist visitors with specific needs.

Horizontal movement

• The floor is hard.

• All passageways are wide enough.

Dining room

• Staff are available to help people sit down at tables, choose their food, serve themselves, pay, etc.

• A trolley is available for serving.

Car park

• There are no reserved parking spaces.

• The car park is 60 metres from the entrance.

• The surface of the car park is unsuitable (gravel).

Access road from the street and car park

• The access route from the street/car park is paved, sloping and has no handrails.

Entrance

• The doorbell is 140 cm above the floor and the entrance door has 3 steps measuring 9-13 and 11 cm.

Reception

• The counter is too high.

Horizontal movement

• Circulation inside is impeded by isolated steps without compensation (towards the dining room and towards the second part of this room).

Vertical movement

• There is no lift.

Adapted toilet

• There is no adapted toilet.

Dining room

• The dining room is located in the basement.

• None of the tables can be positioned correctly for wheelchair users.

Bedroom

• There are no adapted bedrooms.

• All bedrooms are upstairs.

Shower room

• There is no adapted shower room.

Car park

• There is at least one parking space within 100 metres of the entrance.

Access road from the car park

• There are seats along the route.

• All passageways are wide enough.

• The floor is hard, even and free of obstacles.

Entrance

• The building and entrance are easily identifiable.

• There is a bell at the entrance to request assistance.

Reception

• Seating is available near the reception desk.

• Staff have been trained to assist visitors with specific needs.

Horizontal movement

• The floor is hard and even.

• All passageways are wide enough.

• The function of each room is displayed on the door.

Vertical movement

• The stairs are equipped with handrails on both sides. They are safe.

Dining room

• Staff are available to help people sit down at tables, choose their meals, serve themselves and pay.

• A trolley is available for serving.

Car park

• The surface of the parking area is not ideal (gravel).

Access road from the street and car park

• The access road from the street/car park is paved, measures 60 m and has no handrails.

Entrance

• The entrance door has 3 steps measuring 9-13 and 11 cm.

Horizontal movement

• Movement inside is impeded by isolated steps that are not compensated for at all levels.

Vertical movement

• There is no lift.

Adapted toilet

• There is no adapted toilet.

Bedroom

• All bedrooms are upstairs.

Shower room

• The shower room is not well equipped.

• There is a step to enter the shower.

• There are no grab bars in the toilet.

Access road from the car park

• Guide lines facilitate movement.

• There are no obstacles to movement.

Guide dogs

• Assistance dogs are accepted at no extra charge.

Entrance

• The entrance is easily identifiable and is located in the logical continuation of the route.

Reception

• The reception area is in a quiet environment.

• Staff have been trained to welcome visitors with specific needs.

Horizontal movement

• Guide lines facilitate movement.

• Signs within the building are raised and in Braille.

• There are no obstacles to movement.

• The function of each room is displayed on the door.

Vertical movement

• Stairs have at least one handrail and are secured by warning tiles.

Dining room

• Staff are available to help people get seated, choose their meal, pay, etc.

• Meals are served at the table.

Bedroom

• The room number is in relief on the door.

• Staff are available to guide guests to their room and show them the facilities.

Horizontal movement

• The second floor of the cottage has sloping ceilings and, in some places, a ceiling height of less than 2 metres. However, the cottage has enough bedrooms on the first floor.

• In the basement, access to the dining room has a clearance height of only 180 cm.

Vertical movement

• There is no lift.

Access road from the car park

• Natural or artificial guide lines facilitate movement.

• There are no obstacles.

• There is contrast.

Entrance

• The entrance is easily identifiable ; it is located in the logical continuation of the route.

Reception

• A designated member of staff is available to welcome and assist people with specific needs.

• The reception area is in a quiet environment.

• Signage makes it easy to find your way around.

• The function of each room is displayed on the door.

• Staff have been trained to welcome visitors with specific needs.

Horizontal movement

• Signage within the building is contrasting, raised and in Braille.

Vertical movement

• Lighting is sufficient and continuous on the stairs.

• The steps are contrasting.

• The stairs are equipped with at least one safety handrail.

• Floor numbers are clearly indicated on each landing.

Dining room

• Staff are available to help people sit down at the table, choose from the menu, serve themselves, pay, etc.

Bedroom

• The bedroom door contrasts with its surroundings.

• The room number is in a colour that contrasts with its background.

• Staff are available to show guests to their room and explain the facilities.

• Curtains or blinds can be used to cover the windows.

Horizontal movement

• The lack of contrast between the furniture and its surroundings and between the floor and walls makes circulation difficult.

• The second floor of the cottage has sloping ceilings and, in some places, the ceiling height is less than 2 m. However, the cottage has enough bedrooms on the first floor.

• In the basement, access to the dining room has a clearance height of only 180 cm.

Vertical movement

• There is no lift.

Car park

• Parking is free.

Entrance

• The building and entrance are easy to find.

• A mobile phone number is displayed for contact purposes.

Reception

• The establishment can be contacted in writing : by text message or email.

• Staff have received training in welcoming people with specific needs.

Wi-Fi

• Wi-Fi is free and available throughout the building.

Horizontal movement

• Signage makes it easy to find your way around.

• The function of each room is displayed on the door.

Vertical movement

• The floors of the building are clearly indicated.

Lighting

• The lighting is sufficient and allows for lip reading.

Toilets

• The toilets are easy to find.

• It is possible to see if a toilet is occupied or free.

Dining room

• The dining room has a round table for four people.

• The square tables are movable.

Bedroom

• The guest house has two bedrooms equipped with a flashing fire alarm (room 109 for two people and room 209 for seven people).

Bedroom

• There are no bedrooms equipped with a suitable doorbell (light or vibrating alarm).

Car park

• Parking is free.

Entrance

• The building and entrance are easy to find.

Reception

• The reception area is located in a quiet environment.

• The establishment can be contacted by text message.

• Prices are displayed at reception.

• Staff have received training in welcoming people with specific needs.

Horizontal movement

• The layout is easy to understand.

• Signage makes it easy to find your way around.

• The function of each room is displayed on the door.

Vertical movement

• The floors of the building are clearly indicated.

Lighting

• The lighting is sufficient and allows lip reading.

Toilets

• It is possible to see whether a toilet is occupied or free.

Dining room

• The dining room has a round table for four people.

• The square tables are movable.

Bedroom

• Staff are available to show guests to their rooms and show them the facilities.

• The gîte has two bedrooms equipped with a flashing fire alarm (room 109 for two people and room 209 for seven people).

Bedroom

• There is no doorbell for visitors to the bedroom.

Entrance

• The building and entrance are easy to find.

• There is a doorbell near the door.

Reception

• The reception area is quiet.

• Cash payments (coins and notes) are accepted.

• Staff have been trained to assist visitors with specific needs.

Horizontal movement

• The premises are quiet and well lit.

• Signage makes it easy to find your way around.

• The function of each room is displayed on the door.

Vertical movement

• The floors of the building are clearly marked.

• There is sufficient and continuous lighting on the stairs.

• The steps are contrasting in colour.

• The stairs are equipped with at least one handrail.

Toilets

• The toilets are easy to find.

Dining room

• Staff are available to help people find their seats, choose from the menu, serve themselves, pay, etc.

Bedroom

• Staff are available to show guests to their rooms and explain the facilities.

• It is easy to recognise the door to your room (image, colour, number).