Musée de la Mine et du Développement Durable – Bois-du-Luc

Car park

• There is at least one reserved parking space within 100 metres of the entrance.

• Reserved parking spaces are clearly marked, sufficiently large and level.

• It is possible to drop someone off near the entrance.

Access road from the car park

• There is a step of no more than 2 cm to negotiate, but it is bevelled.

• The floor is even and free of obstacles.

Reception

• The payment system is easy to use.

• There is sufficient space in front of the counter.

Horizontal movement

• The corridors and paths are sufficiently wide.

Vertical movement

• There is a lift.

Access road from the street

• The floor is slippery.

• The floor is difficult to walk on in places.

• There is at least one ramp that is too steep.

• The ramp is not secured on the side facing the void.

Entrance

• The entrance is difficult to identify.

• There are several entrances and not all of them are accessible.

• There is a step at the entrance.

• There is no doorbell at the entrance and staff cannot see people who want to enter.

Reception

• The counter is too high.

Horizontal movement

• The layout is complex and difficult to understand.

Adapted toilet

• The adapted toilet is difficult to find.

• The adapted toilet is difficult to access.

• Access to the washbasin is not easy.

Exhibition

• The content of the exhibition is not accessible or visible to a person in a wheelchair.

Car park

• Reserved parking spaces are clearly marked.

• It is possible to drop someone off near the entrance.

Access road from the car park

• The ground is even and free of obstacles.

Reception

• Seating is available near the reception area.

Vertical movement

• There is a lift.

• The stairs are equipped with handrails on both sides.

Adapted toilet

• There is a toilet with grab bars and it is easy to use.

• There is a washbasin in the adapted toilet.

Car park

• Reserved parking spaces are located more than 50 metres from the entrance.

Access road from the car park

• There are no seats along the route.

Access road from the street

• The ground is slippery.

• The ground is difficult to walk on in places.

Entrance

• The entrance is difficult to identify.

• There are several entrances and not all of them are accessible.

• There is no doorbell at the entrance and staff cannot see people who want to enter.

• There is at least one ramp that is too steep.

Horizontal movement

• The floor is difficult to walk on in places.

• There are not enough seats along the route.

• The layout is complex and difficult to understand.

Adapted toilet

• The adapted toilet is difficult to find.

Exhibition

• Due to the layout of the premises, some of the content is difficult to access.

• There are not enough seats.

Guide dogs

• Assistance dogs are accepted.

Vertical movement

• An elevator serves all floors accessible to the public.

• The stairs have at least one handrail.

Exhibition

• An adapted guided tour has been set up. It is tactile, auditory, and olfactory, allowing visitors to discover the history of coal mining and the Bois-du-Luc site. For this tour, reservations are required at 064 28 20 00. Groups of up to 10 people : single price of €90 including guide and museum admission.

  → Project carried out in collaboration with the federal organization Les Amis des Aveugles.

Access road from the car park

• Pedestrian crossings are not secured by tactile paving.

Entrance

• The entrance is difficult to find, and there is no device to identify it.

• There is at least one unsecured ramp in the logical route.

• Staff cannot see people arriving and cannot offer assistance.

Reception

• The reception is difficult to locate ; it is not located in the logical continuation of the route.

Horizontal movement

• There are dangerous objects on the route.

Vertical movement

• The stairs are not secured by warning tiles at the top.

Exhibition

• The exhibition is not suitable as the content is mainly visual.

• There are no suitable teaching aids available.

Vertical movement

• A lift serves all floors.

• The stairs are equipped with at least one safety handrail.

Exhibition

• A specially adapted guided tour has been set up. It is tactile, auditory and olfactory, allowing visitors to discover the history of coal mining and the Bois-du-Luc site. For this tour, it is essential to book in advance by calling 064 28 20 00. Groups of up to 10 people : single price of €90 including guide and museum admission.

  → Project carried out in collaboration with the federal organisation Les Amis des Aveugles (Friends of the Blind).

Access road from the car park

• Pedestrian crossings are not secured by tactile paving.

Access road from the street

• There is an unsecured ramp on the path.

• The signage is not suitable and does not allow for easy orientation.

Entrance

• The entrance is difficult to find, and there is no device to identify it.

• The staff cannot see people arriving and cannot offer assistance.

Reception

• The reception is difficult to locate.

• There is no designated person to welcome and assist people with specific needs.

Horizontal movement

• There are dangerous objects on the path.

• There are no contrasting coloured guide lines to facilitate circulation.

• The lighting is insufficient.

• The layout is complex and difficult to understand.

Vertical movement

• There is insufficient lighting on the stairs.

• The steps are not contrasted.

Exhibition

• The written explanations are difficult to read.

• There is no visitor guide in large print.

• An audio guide is available, but it does not automatically adapt to the visitor's progress.

Entrance

• Opening hours and admission fees are displayed near the door.

Reception

• The reception area is open, well lit and allows for lip reading.

Exhibition

• The exhibition content is mainly visual.

• Documents in ‘easy-to-read’ format are available.

• Video guides in LSFB (French Sign Language), subtitled in French, allow you to follow the same route as other visitors. As the number of video guides is limited, it is advisable to book them in advance at info@boisdulucmmdd.be. Price : admission €4 + €3 per video guide.

  → In partnership with the Société Royale Silencieuse Boraine.

Entrance

• The entrance is difficult to find.

• Staff cannot see people arriving.

Reception

• No staff members know sign language.

Wi-Fi

• Connecting to 4G or 5G mobile networks is problematic in part of the venue.

Lighting

• Poorly lit areas make lip reading difficult.

Horizontal movement

• The venue is complex and its layout is difficult to understand.

Toilets

• The toilets are difficult to find.

Exhibition

• There are no guided tours in sign language.

Entrance

• Opening hours and prices are displayed near the door.

Reception

• The reception area is open, well lit and allows for lip reading.

• There is an induction loop at reception.

• The establishment can be contacted by email.

Exhibition

• The content on display is mainly visual.

• Documents in ‘easy-to-read’ format are available.

• Written explanations are available.

• An audio guide with headphones and sound adjustment is available.

Entrance

• The entrance is difficult to find.

• Staff cannot see people arriving.

Magnetic induction loop

• There is no mobile induction loop.

Lighting

• Poorly lit areas make lip reading difficult.

Entrance

• Opening hours and admission fees are displayed near the door.

Reception

• Cash payments (coins and notes) are accepted.

Vertical movement

• The stairs are equipped with at least one safety handrail.

Exhibition

• Adapted guided tours can be booked by telephone.

• Documents in an ‘easy-to-read’ format are available.

Entrance

• The building and entrance are difficult to find.

• Staff cannot see people arriving.

Horizontal movement

• Some areas of the premises are in darkness.

Vertical movement

• There is insufficient lighting on the stairs.

• The steps are not clearly marked.

Toilets

• The toilets are difficult to find.