Office du Tourisme de Sprimont-Banneux ND

Car park

• Reserved parking spaces are clearly marked, sufficiently large and level.

Access road from the car park

• Access to the entrance via a pedestrian zone.

• All passageways are wide enough.

• There are no steps to negotiate.

• The floor is even and free of obstacles.

Entrance

• The building and entrance are easily identifiable.

• Entrance at ground level. The door is equipped with a door closer with a delay mechanism.

• The door opening width is at least 85 cm.

• Staff can see people arriving and can offer assistance.

Reception

• Open counter with adapted section.

• The payment system is easy to use.

• Lighting is adequate.

Horizontal movement

• There are no steps to negotiate.

• The floor is even and free of obstacles.

Adapted toilet

• An adapted toilet is available, clearly signposted and easy to use.

• There is an accessible and easy-to-use washbasin in the adapted toilet.

• The door is at least 85 cm wide. It can be opened independently.

• There is sufficient lighting.

Car park

• Reserved parking spaces are clearly marked, sufficiently large and level.

Access road from the car park

• Access to the entrance via a pedestrian zone.

• There are seats along the route.

• All passageways are sufficiently wide.

• There are no steps to negotiate.

• The floor is even and free of obstacles.

Entrance

• The entrance is easily identifiable.

• Entrance at ground level. The door is equipped with a door closer with a delay mechanism.

• The door opening width is at least 85 cm.

• Staff can see people arriving and can offer assistance.

Reception

• Open counter.

• Seating is available near the reception area.

Horizontal movement

• There are no steps to negotiate.

• Circulation is easy throughout.

• The floor is even and free of obstacles.

• Lighting is adequate.

Adapted toilet

• There is a toilet with grab bars, which is easy to find and use.

• There is a washbasin in the adapted toilet.

Access road from the car park

• Access to the entrance via a pedestrian zone.

• There are no obstacles to traffic.

Guide dogs

• Assistance dogs are accepted.

Entrance

• The entrance is easily identifiable.

• Entrance at ground level. The door is equipped with a door closer with a delay mechanism.

• Staff can see people arriving and can offer assistance.

Reception

• The reception is located opposite the entrance. It is in a quiet environment.

• Open counter.

Access road from the car park

• Access to the entrance via a pedestrian zone.

• There are no obstacles.

Entrance

• The entrance is easily identifiable.

• Entrance at ground level. The glass door is visually secure.

• Staff can see people arriving at the building and can offer assistance.

Reception

• The reception is located opposite the entrance. It is in a quiet environment.

• Lighting is adequate and continuous.

Horizontal movement

• Circulation is unobstructed.

Car park

• Car park is freely accessible.

Entrance

• The building and entrance are easy to find.

• Staff can see people arriving and can offer assistance.

Reception

• The reception is easy to find and close to the entrance.

• The reception is open, well lit and allows for lip reading.

• The establishment can be contacted by email.

Wi-Fi

• It is possible to connect to mobile networks, 4G or 5G.

Horizontal movement

• The location is easy to understand.

Sanitary facilities

• The toilets are easy to find.

• It is possible to see if a toilet is occupied or free.

Reception

• There is no information available in sign language, and there are no staff members who practise sign language.

Car park

• Parking is free.

Entrance

• The building and entrance are easy to find.

• The doors are easy to open independently.

• Staff can see people arriving and can offer assistance.

Reception

• The reception is easy to find and close to the entrance.

• The reception area is quiet, open, well lit and allows for lip reading.

• The establishment can be contacted by email.

Lighting

• The lighting is sufficient and allows lip reading.

Sanitary facilities

• It is possible to see if a toilet is occupied or free.

Access road from the car park

• Access to the entrance via a pedestrian zone.

Entrance

• The building and entrance are easy to find.

• Entrance is at ground level. The door is equipped with a door closer with a delay mechanism.

• Staff can see people arriving and can offer assistance.

• Lighting is adequate and continuous.

Reception

• The reception is easy to find and close to the entrance. It is open and located in a quiet environment.

• The doors are easy to open independently.

• Cash payments (coins and notes) are accepted.

Horizontal movement

• The premises are quiet and well lit.

Sanitary facilities

• The toilets are easy to find.