Stavelot Abbey

Car park

• There is at least one reserved parking space within 100 metres of the entrance.

• Reserved parking spaces are clearly marked, sufficiently large and level.

• It is possible to drop someone off near the entrance.

Access road from the car park

• All passageways are wide enough.

• There are no steps to negotiate.

Entrance

• The building and entrance are easily identifiable.

• Staff can see people arriving and can offer assistance.

Reception

• There is a mobile payment system.

• The space in front of the counter is sufficiently large, and the counter is at a good height.

Horizontal movement

• The floor is even and free of obstacles.

• Most passageways are sufficiently wide.

Vertical movement

• A sufficiently large lift serves all floors accessible to the public.

Adapted toilet

• The adapted toilet is easy to find.

• The washbasin is accessible and easy to use.

Exhibition

• All exhibition content is accessible and visible.

Restaurant

• Staff are available to help people sit down at the table, choose their meal, serve themselves, pay, etc.

• Some tables allow wheelchair users to position themselves correctly.

• The aisles are sufficiently wide.

Car park

• The reserved parking spaces are on a slope.

• The surface of the parking space is not suitable.

Access road from the car park

• The ground is difficult to walk on.

Entrance

• There is a bevelled step of more than 3 centimetres.

Vertical movement

• The lift cabin is between 130 and 140 cm deep.

Adapted toilet

• An adapted toilet is available but access is difficult.

Car park

• There is at least one reserved parking space within 50 metres of the entrance.

• Reserved parking spaces are clearly marked, sufficiently large and level.

• It is possible to drop someone off near the entrance.

Access road from the car park

• All passageways are sufficiently wide.

• There are no steps to negotiate.

• The floor is hard.

Entrance

• The entrance is easily identifiable.

• There is a bell at the entrance to request assistance.

• Staff can see people arriving and can offer assistance.

Reception

• Wheelchairs are available.

Horizontal movement

• Circulation is easy almost everywhere.

• The floor is even and free of obstacles.

• Most passageways are quite wide.

• There are seats along the way.

Vertical movement

• A lift serves all floors accessible to the public.

• There is a grab bar in the lift.

Adapted toilet

• There is a toilet with grab bars, which is easy to find and use.

• There is a washbasin in the adapted toilet.

Exhibition

• All of the exhibition content is accessible.

Restaurant

• Staff are available to help people sit down at the table, choose their meal, serve themselves and pay.

Car park

• The reserved parking spaces are on a slope.

Access road from the car park

• The ground is difficult to walk on.

Entrance

• There is a bevelled step of more than 3 centimetres.

• The door is heavy.

Reception

• There are no seats near the reception area.

Vertical movement

• There is a handrail on one side of the stairs.

Exhibition

• There are not enough seats.

Access road from the car park

• Guide lines facilitate movement.

• There are no obstacles to movement.

Guide dogs

• Assistance dogs are accepted at no extra charge.

Entrance

• The entrance is easily identifiable and is located in the logical continuation of the route.

• Staff can see people arriving and can offer assistance.

Reception

• The reception area is quiet and not enclosed by glass.

Horizontal movement

• The layout is simple and intuitive.

Vertical movement

• A lift serves all floors accessible to the public.

• The stairs have at least one handrail.

Restaurant

• Staff are available to help people sit down at their table, choose their meal, pay, etc.

• Service is provided at the table.

Horizontal movement

• There are dangerous objects on the path.

Vertical movement

• The stairs are not secured by warning tiles at the top.

Exhibition

• The exhibition is not accessible as the content is mainly visual.

• There are no accessible tours planned.

• There are no accessible educational materials available.

• There is no audio description.

Access road from the car park

• Natural or artificial guide lines facilitate movement.

• There are no obstacles.

• There is contrast.

Entrance

• The entrance is easily identifiable ; it is located in the logical continuation of the route.

• Staff can see people arriving and can offer assistance.

Reception

• The reception is located in the logical continuation of the route.

• The reception area is in a quiet environment.

Vertical movement

• A lift serves all floors.

• The stairs are equipped with at least one handrail for safety.

Restaurant

• Staff are available to help people sit down at their tables, choose from the menu, pay, etc.

• Service is provided at the table.

Reception

• Reflections or backlighting may impair vision.

Horizontal movement

• There are dangerous objects on the route.

• Some glass walls along the route are not secured by contrasting markings.

• The lighting is insufficient.

Vertical movement

• The steps are not contrasting.

Exhibition

• There are no adapted tours planned.

• The written explanations are difficult to read.

• There is no visitor guide in large print.

• Most of the works are displayed in glass cases.

Restaurant

• The menus and cards are difficult to read.

Car park

• Parking is freely accessible.

Entrance

• The building and entrance are easy to find.

• The entrance system is easy to find and use.

• Staff can see people arriving and are available to assist.

Reception

• The reception is easy to find and close to the entrance.

• The establishment can be contacted by email.

• Prices are displayed at reception.

Horizontal movement

• The layout is easy to understand.

Vertical movement

• There is a visual display of the floors in the lift.

• The floors of the building are clearly marked.

Toilets

• The toilets are easy to find.

Exhibition

• The content on display is mainly visual.

Restaurant

• The lighting is sufficient and allows for lip reading.

Reception

• The reception area is glass-enclosed or poorly lit, making lip reading difficult.

• No information is available in sign language, and no staff members are trained in sign language.

Wi-Fi

• Wi-Fi is not available throughout the building.

Exhibition

• There are no guided tours in sign language.

• There are no easy-to-read materials.

• There is no adapted fire alarm system (light or vibrating).

Restaurant

• Menus and menus are presented in the traditional way.

Car park

• Parking is freely accessible.

Entrance

• The building and entrance are easy to find.

• The entrance is easy to find and use.

• Staff can see people arriving and are available to assist.

Reception

• The reception is easy to find and close to the entrance.

• The reception is located in a quiet environment.

• The establishment can be contacted by email.

• Prices are displayed at reception.

Horizontal movement

• The layout is easy to understand.

Vertical movement

• There is a visual display of the floors in the lift.

• The floors of the building are clearly marked.

Exhibition

• The environment is quiet.

• The content on display is mainly visual.

• Written explanations are available.

Restaurant

• The environment is quiet.

• The lighting is sufficient and allows for lip reading.

Reception

• The reception area is glass-enclosed or poorly lit, making lip reading difficult.

Magnetic induction loop

• There is no mobile magnetic induction loop.

Exhibition

• There are no easy-to-read displays.

• There is no adapted fire alarm system (light or vibrating).

Entrance

• The building and entrance are easy to find.

• The entrance system is easy to find and use.

• Staff can see people arriving and are available to assist.

Reception

• The reception is easy to find and close to the entrance.

• The reception area is quiet.

• Cash payments (coins and notes) are accepted.

Horizontal movement

• The venue is quiet.

Vertical movement

• The lift is easy to use or staff are available to help.

• There is a visual announcement in the lift.

• The floors of the building are clearly marked.

• The lighting is sufficient and continuous on the stairs.

• The stairs are equipped with at least one secure handrail.

Toilets

• The toilets are easy to find.

Exhibition

• There is no need to buy tickets in advance.

Restaurant

• Staff are available to help people find a table, choose from the menu, pay, etc.

• Cash payments (coins and notes) are accepted.

• The venue is quiet and well lit.

Horizontal movement

• Some parts of the venue are in darkness.

Vertical movement

• There are no audio announcements in the lift.

• The steps on the staircase are not contrasting.

Exhibition

• There are no adapted guided tours organised.

• The exhibition is not sufficiently diverse.

• There are no easy-to-read materials.

Restaurant

• The menus and cards are presented in a traditional manner.