Maison du Tourisme du Brabant wallon

Car park

• There is at least 1 parking space within 100 metres of the entrance.

• Reserved parking spaces are sufficiently large and horizontal.

• It is possible to drop someone off near the entrance.

Entrance

• The building and entrance are easily identifiable.

• The door opens automatically.

Reception

• There is enough free space in front of the counter.

Horizontal movement

• The floor is even and free of obstacles.

• Corridors are wide enough.

Vertical movement

• A sufficiently large lift serves all floors accessible to the public.

Adapted toilet

• The adapted toilet is easy to find.

• An adapted toilet is available, well signposted and easy to use.

Car park

• The surface of the parking space is not suitable.

Entrance

• There is a step at the entrance.

• There is no bell at the entrance and staff cannot see who is trying to enter.

Reception

• The counter is too high.

Car park

• There is at least 1 reserved parking space within 50 metres of the entrance.

• Reserved parking spaces are large enough and horizontal enough.

Entrance

• The building and entrance are easily identifiable.

• The door opens automatically.

Reception

• Seating is available close to reception.

Horizontal movement

• There are no steps to climb.

• Traffic is easy everywhere.

• The paths are wide enough.

Vertical movement

• A lift serves all floors accessible to the public.

Adapted toilet

• There is a toilet with grab rails and it is easy to use.

Entrance

• The main entrance is inaccessible.

• There is no bell at the entrance and staff cannot see who is trying to enter.

Guide dogs

• Assistance dogs are accepted.

Entrance

• The entrance is easily identifiable ; it is located in the logical continuation of the pathway.

• The door opens automatically.

Reception

• The reception area is quiet and unglazed.

Horizontal movement

• There are no obstacles in the way.

• The layout is simple and intuitive.

Entrance

• There is no bell at the entrance and staff cannot see who is trying to enter.

Reception

• The reception area is not a logical extension of the pathway.

Reception

• Reception is in a quiet environment.

Horizontal movement

• Traffic flows freely.

Vertical movement

• A lift serves all floors.

Entrance

• Staff cannot see people entering the building and cannot help them.

Reception

• The reception area is not a logical extension of the pathway.

Car park

• The car park is freely accessible.

Entrance

• The building and entrance are easy to find.

Reception

• The reception area is easy to find and close to the entrance.

• The reception area is open, well-lit and lip-readable.

• The facility can be contacted by text message or email.

Horizontal movement

• The site is easy to understand.

Entrance

• There is no doorbell.

• Staff cannot see people arriving.

Reception

• There is no member of staff who speaks sign language.

Car park

• The car park is freely accessible.

Entrance

• The building and entrance are easy to find.

Reception

• The reception area is easy to find and close to the entrance.

• The reception area is open, well lit and lip-readable.

Lighting

• There is sufficient lighting for lip-reading.

Vertical movement

• The floors of the building are well signposted.

Toilets

• It is possible to see whether a toilet is occupied or vacant.

Entrance

• Staff do not see people arriving.

Entrance

• The building and entrance are easy to find.

Reception

• Reception is easy to find and close to the entrance.

• The reception area is quiet.

Horizontal movement

• The area is quiet and well lit.

Vertical movement

• The lift is easy to use and staff are available to help.

• The floors of the building are clearly indicated on each landing.

Toilets

• The toilets are easy to find.

Entrance

• There is no doorbell.