Whether you are here for business or leisure, the Pestana Brussels Schuman enjoys a prime location in the heart of the European Quarter. All major European institutions are within walking distance and the hotel is just a few minutes from Brussels city centre.
The hotel has 8 rooms for guests with reduced mobility.
There is a car park reserved for guests (including one space for disabled guests) available on prior request.
Attention, particularities! Difficulties will be encountered on-site. Consult the points of attention for this location to prepare yourself.
Strengths
There is at least one parking space within 100 metres of the entrance.
The door opens automatically.
Staff can see people arriving and can offer assistance.
There is sufficient space in front of the counter.
There is a mobile payment terminal.
There are no steps to negotiate.
A lift large enough serves all floors accessible to the public.
An adapted toilet is available, clearly signposted and easy to use.
There is an accessible washbasin in the adapted toilet.
Staff are available to help people get seated, choose their meal, serve themselves, pay, etc.
The PRM rooms are sufficiently large and equipped with a walk-in shower with grab bars and a shower seat. They also have a PRM toilet with two grab bars, one of which is difficult to use (slanted grab bar).
Points of attention
The hotel entrance may be difficult to access due to a double step (1 and 2 cm ; see photo in the technical gallery) and a steep slope on the pavement (up to 7% in some places).
The automatic doors are deactivated from 11:30 p.m. to 6:00 a.m. ; you must go through a swing door with a step (2 to 8 cm) or ask the night staff to reactivate the automatic opening.
The counter is too high.
Access to the disabled toilets in the lobby is via a lift with a swing door (access to the call button at the disabled toilets is difficult). Access to the breakfast buffet is also via this lift (there is a step to exit onto the buffet floor : the level is poorly adjusted).
The height of the bed mattress is 70 cm.
The free passage to the shower/toilet is only 80 cm wide.
Attention, particularities! Difficulties will be encountered on-site. Consult the points of attention for this location to prepare yourself.
Strengths
There is at least one reserved parking space less than 50 metres from the entrance.
It is possible to drop off a person near the entrance.
The building is easily identifiable.
There is a step less than 18 cm high at the entrance.
The door opens automatically.
Staff can see people arriving and can offer assistance.
Seating is available near the reception desk.
There are no steps to negotiate.
A lift serves all floors accessible to the public.
There is a toilet with grab bars that is easy to use.
Staff are available to help people get seated, choose their meal, serve themselves and pay.
There are several rooms that are large enough and accessible by lift.
The rooms for people with reduced mobility are equipped with a walk-in shower with grab bars and a shower seat. They also have a toilet for people with reduced mobility with two grab bars.
Points of attention
The hotel entrance may be difficult to access due to a steep slope on the pavement (up to 7% in some places).
The automatic doors are deactivated from 11:30 p.m. to 6:00 a.m. ; you must use a swing door with a step (2 to 8 cm) or ask the night staff to reactivate the automatic opening.
Access to the disabled toilets in the lobby is via a lift with a swing door. Access to the breakfast buffet is also via this lift (there is a step to exit onto the buffet floor: the level is poorly adjusted).
The mattress height is 70 cm.
The clear passage to the shower/toilet is only 80 cm wide.
Attention, particularities! Difficulties will be encountered on-site. Consult the points of attention for this location to prepare yourself.
Strengths
Assistance dogs are accepted at no extra charge.
The entrance is located in the logical continuation of the route.
The door opens automatically.
Staff can see people arriving and can offer assistance.
The reception is located opposite the entrance and is not glass-fronted.
A lift serves all floors accessible to the public.
Staff are available to help people find their seats, choose their meals, serve themselves and pay.
Staff are available to guide guests to their rooms and show them the facilities.
Points of attention
Inside the lobby, there is a foosball table that is currently poorly positioned (risk of bumping into the handles at hip height, undetectable with a cane).
In the lift, there is no Braille on the standard buttons, but there is on the PRM buttons. And there is no voice synthesis.
The stairs leading to the buffet are equipped with handrails on both sides, but they are not extended at the bottom (they are extended at the top).
The room numbers are not written in Braille (but consideration is being given to adding them).
Attention, particularities! Difficulties will be encountered on-site. Consult the points of attention for this location to prepare yourself.
Strengths
The entrance is easy to find ; it is located in the logical continuation of the route.
The door opens automatically.
Staff can see people arriving and can offer assistance.
The reception is located opposite the entrance.
The lift can be used independently or staff are available to assist.
Staff are available to help people find their seats, choose from the menu, serve themselves, pay, etc.
Staff are available to show guests to their rooms and explain the facilities.
Room numbers are in a contrasting colour to the background.
Points of attention
Inside the lobby, there is a foosball table that is currently poorly positioned (risk of bumping into the handles at hip height).
The glass doors are not sufficiently marked.
In the lift, there is no Braille on the standard buttons, but there is on the PRM buttons. There is no voice synthesis.
The stairs leading to the buffet are equipped with handrails on both sides, but they are not extended at the bottom (they are extended at the top). There is no contrast between the first and last steps.
The contrast of the bedroom doors is insufficient.
Attention, particularities! Difficulties will be encountered on-site. Consult the points of attention for this location to prepare yourself.
Strengths
The building and entrance are easy to find.
Staff can see people arriving and are available to help.
The reception area is open, well lit and allows for lip reading.
Wi-Fi is free and available throughout the building.
There is a visual display of the floors in the lift.
The floors of the building are clearly indicated on each landing.
The lighting is sufficient and allows lip reading.
The toilets are easy to find.
It is possible to see if a toilet is occupied or free.
Meals are served buffet style.
Staff are available to show you your room and its facilities.
Several rooms are equipped with a suitable fire alarm system (light or vibrating).
Points of attention
Between 11:30 p.m. and 6:00 a.m., the automatic doors at the entrance are closed and access via a swing door can be requested using a standard doorbell (please be careful if you arrive late).
No staff members speak sign language.
Prices are not displayed at reception.
In the event of a lift breakdown, there is only a standard call button to signal your presence in the lift.
There is no device to alert guests that a visitor is at the door.
Accessible with occasional help! Come accompanied! The difficulties encountered can be overcome with your companion/third-party help.
Strengths
The building and entrance are easy to find.
Staff can see people arriving and are available to help.
The reception area is open, well lit and allows for lip reading.
The layout is easy to understand.
There is a visual display of the floors in the lift.
The floors of the building are clearly indicated on each landing.
The lighting is sufficient and allows lip reading.
It is possible to see whether a toilet is occupied or free.
Meals are served buffet style.
Staff are available to show guests to their rooms and explain the facilities.
At least one room is equipped with an adapted fire alarm system (light or vibrating).
Points of attention
Between 11:30 p.m. and 6:00 a.m., the automatic doors at the entrance are closed and access via a swing door can be requested using a standard doorbell (please note if arriving late).
Prices are not displayed at reception.
There is no mobile magnetic induction loop.
There is no device to alert occupants of rooms that a visitor is at the door.
Accessible with occasional help! Come accompanied! The difficulties encountered can be overcome with your companion/third-party help.
Strengths
The entrance is easy to find.
The reception is easy to find and close to the entrance.
Cash payments (coins and notes) are accepted.
The premises are well lit.
The lift is easy to use or staff are available to assist.
There is a visual announcement in the lift.
The floors of the building are clearly indicated on each landing.
The toilets are easy to find.
The restaurant offers a buffet.
Cash payments (coins and notes) are accepted.
Staff are available to help people find their seats, choose from the menu, serve themselves and pay.
Staff are available to show guests to their rooms and explain the facilities.
Points of attention
There is no voice synthesis in the lifts.
Lack of contrast on the first and last steps of the stairs leading to the breakfast buffet.
Validity: From 24 April 2025 on 24 April 2028
Audit conducted by
Access-i informs you about the accessibility of this place based on data collected on-site at a given time. Any changes after the visit by Access-i are the responsibility of the operator.
Dernière mise à jour effectuée le 8 January 2026 - 08:10
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See also
Mons
From 22 to 25 January 2026, from 6 p.m. to midnight, the city centre of Mons will come alive with 17 light installations and projections.
Accessible to all and completely free of charge, the 3 km route will showcase local, national and international talent in a unique urban and heritage setting.
Starting and finishing point if you wish to complete the entire route : Place Léopold, Mons.
Louvain-la-Neuve
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