Auberge de Jeunesse de Namur

Car park

• It is possible to drop off a person near the entrance.

Access road from the street

• All passageways are wide enough.

• The floor is even and free of obstacles.

• The steps can be bypassed via a clearly marked alternative route.

Entrance

• The building and entrance are easily identifiable.

• The main entrance is not accessible, but there is a clearly marked alternative entrance.

• The door opens automatically.

• The entrance device is easy to use.

• The door is at least 85 cm wide.

Reception

• There is a mobile payment device.

• There is sufficient space in front of the counter. The counter is at a suitable height.

Horizontal movement

• The steps can be bypassed via a clearly indicated alternative route.

• The floor is even and free of obstacles.

• The corridors are sufficiently wide.

• Signage makes it easy to find your way around.

Adapted toilet

• The toilet is easy to find.

• There is an accessible washbasin in the toilet.

Dining room

• Staff are available to help people get seated, choose their meal, serve themselves, pay, etc.

• Some tables allow wheelchair users to position themselves correctly.

• The aisles are wide enough.

Bedroom

• There is a suitably sized adapted bedroom with a comfortable layout.

• The adapted bedroom has a private shower room with an adapted toilet.

• The doorways are at least 85 cm wide.

Shower room

• The adapted shower is at floor level and equipped with a seat and grab bars.

• The washbasin is accessible and easy to use.

• There is an adapted toilet that is easy to use.

• The doorways are at least 85 cm wide.

Car park

• There are no reserved parking spaces.

Entrance

• The disabled entrance leads directly to the disabled room, but not to reception (you will need to use the platform lift).

• The disabled entrance has a ramp with a gradient of 8 to 10% over 5.3 metres : the automatic door control is located at the foot of the ramp. Staff are available to help.

• Staff cannot see arriving guests.

Vertical movement

• There is no lift.

• A platform lift is available to negotiate the steps between the accessible room and the restaurant: dimensions 79 cm x 130 cm (assistance required to operate).

Kitchen

• There is a kitchen but it is completely inaccessible (several steps without handrails).

Adapted toilet

• The door to the shared adapted toilet opens inwards.

Bedroom

• Bedroom : bed height 53 cm - socket height 13 cm.

Car park

• There is at least one parking space within 50 metres of the entrance.

Access road from the street

• All passageways are wide enough.

• The floor is even and free of obstacles.

• The steps can be bypassed via a clearly marked alternative route.

Entrance

• The building and entrance are easily identifiable.

• The main entrance is not accessible, but there is a clearly marked alternative entrance.

• The doorways are at least 85 cm wide.

Reception

• Seating is available near the reception desk.

Horizontal movement

• The floor is even and free of obstacles.

• The corridors are sufficiently wide.

• There are seats along the route.

• The doors are easy to open independently.

Adapted toilet

• There is a toilet with grab bars that is easy to find and use.

• There is a washbasin in the adapted toilet.

Dining room

• Staff are available to help people get seated, choose their meal, serve themselves and pay.

• The corridors are wide enough.

Bedroom

• There is a sufficiently large bedroom on the ground floor.

• The bed is at least 48 cm high.

• The bedroom has a private shower room with an adapted toilet.

• The door is at least 85 cm wide. It can be opened independently.

Shower room

• The adapted, walk-in shower is equipped with a seat and grab bars.

• There is a toilet with grab bars that is easy to use.

• The door is at least 85 cm wide.

• The door can be opened independently.

Car park

• The surface of the parking area is not ideal.

Access road from the street

• There are no seats along the route.

• There are more than 6 steps to negotiate.

Entrance

• Staff cannot see people who want to enter.

• The disabled entrance leads directly to the disabled room, but not to reception (you will need to use the platform lift).

• The disabled entrance has a ramp with a gradient of 8-10% over 5.3 metres, with handrails on both sides : the automatic door control is located at the bottom of the slope.

• If you prefer to use the external staircase in front of the main entrance, please note that there are no handrails on the first two steps.

Reception

• The reception is located more than 50 metres from the entrance.

Horizontal movement

• There is a staircase with more than 6 steps to negotiate.

Vertical movement

• There is no lift.

• A platform lift is available to negotiate the steps between the PRM room and the restaurant : no folding seat - dimensions 79 cm x 130 cm (assistance required for controls).

Kitchen

• There is a kitchen but it is completely inaccessible (several steps without handrails).

Guide dogs

• Assistance dogs are accepted at no extra charge.

Entrance

• The entrance is easily identifiable and located in the logical continuation of the route.

• There is a bell at the entrance to request assistance.

Reception

• The reception is located opposite the entrance. It is quiet and not glass-fronted.

Horizontal movement

• Circulation is unobstructed.

• The layout is simple and intuitive.

Dining room

• Staff are available to help guests find their seats, choose their meals, serve themselves and pay.

Bedroom

• The room number is embossed on the door.

• Staff are available to guide guests to their rooms and show them the facilities.

Entrance

• External staircase in front of the main entrance : please note that there are no handrails on the first two steps. The other staircases are equipped with handrails.

• Staff cannot see people arriving and are unable to provide assistance.

Vertical movement

• There is no lift.

• The stairs do not have handrails and are not secured by warning tiles at the top.

Dining room

• Meals are served buffet style.

Kitchen

• There is a kitchen but it is completely inaccessible (several steps without handrails and a glass ceramic hob with no raised edges).

Access road from the street

• There are no obstacles.

Entrance

• The entrance is easily identifiable ; it is located in the logical continuation of the route.

• There is a bell at the entrance to request assistance.

Reception

• A member of staff is available to welcome and assist people with specific needs.

• The reception is opposite the entrance and is located in the logical continuation of the route.

• The reception area is in a quiet environment.

• An adapted map of the premises is available.

Horizontal movement

• Circulation is unobstructed.

• Glass walls and doors are secured by contrasting visual markings.

• The furniture contrasts with its surroundings.

• The contrast between the floor and walls facilitates movement.

Vertical movement

• There is sufficient and continuous lighting on the stairs.

• Floor numbers are clearly indicated on each landing.

Dining room

• Staff are available to help people sit down at the table, choose from the menu, serve themselves, pay, etc.

Bedroom

• The bedroom door contrasts with its surroundings.

• The room number is in a colour that contrasts with its background.

• Staff are available to guide guests to their room and show them the facilities.

Access road from the street

• There are no safety measures on the stairs.

Entrance

• Outdoor stairs in front of the main entrance : please note that there are no handrails on the first two steps, nor is there any contrast. The other stairs are equipped with handrails and contrast.

• Staff cannot see people arriving and are unable to provide assistance.

Vertical movement

• There is no lift.

• The steps are not contrasted.

• The stairs do not have handrails.

Dining room

• Meals are served buffet style.

Kitchen

• The handles on the furniture are not sufficiently contrasted.

• There is a kitchen but it is completely inaccessible (several steps without handrails and a glass ceramic hob with no relief).

Car park

• Parking is free.

Entrance

• The building and entrance are easy to find.

• There is a doorbell near the door, which is easy to find and use.

• There is an intercom with a video screen.

Reception

• The reception is easy to find and close to the entrance. It is open, well lit and allows lip reading.

• The establishment can be contacted by email.

• Prices are displayed at reception.

Wi-Fi

• It is possible to connect to mobile networks, 4G or 5G.

• Wi-Fi is free and available throughout the building.

Horizontal movement

• The location is easy to understand.

• Signage makes it easy to find your way around.

Vertical movement

• The floors of the building are clearly indicated.

Lighting

• The lighting is sufficient and allows lip reading.

Toilets

• The toilets are easy to find.

• It is possible to see if a toilet is occupied or free.

Dining room

• There are round or oval tables for X people.

• Meals are served buffet style.

Bedroom

• Staff are available to show you your room and its facilities.

• A portable flash light (+ connected bell) is available at reception to alert you to the fire alarm and to notify you of a visitor.

Entrance

• Staff cannot see people arriving.

Reception

• There is no information available in sign language, and no staff members who can sign.

Dining room

• Menus and menus are presented in the usual way.

Car park

• Parking is free.

Entrance

• The building and entrance are easy to find.

• There is a doorbell near the door, which is easy to find and use.

• There is an intercom with a video screen.

Reception

• The reception is easy to find and close to the entrance. It is quiet, open, well lit and allows lip reading.

• The establishment can be contacted by email.

• Prices are displayed at reception.

Horizontal movement

• The layout of the premises is simple, making it easy to find your way around.

Vertical movement

• The floors of the building are clearly indicated.

Lighting

• The lighting is sufficient and allows lip reading.

Toilets

• It is possible to see whether a toilet is occupied or free.

Dining room

• The environment is quiet.

• The lighting is sufficient and allows lip reading.

• Meals are served buffet style.

Bedroom

• Staff are available to show guests to their rooms and show them the facilities.

• A portable flash light (+ connected bell) is available at reception to activate the fire alarm and alert staff to visitors.

Entrance

• Staff cannot see people arriving.

Magnetic induction loop

• There is no mobile magnetic induction loop.

Entrance

• The building and entrance are easy to find.

• There is a doorbell near the door, which is easy to find and use.

• There is an intercom with a video screen.

Reception

• The reception is easy to find and close to the entrance. It is located in a quiet environment.

• Cash payments (coins and notes) are accepted.

Horizontal movement

• The premises are quiet and well lit.

Vertical movement

• The floors of the building are clearly indicated.

• There is sufficient and continuous lighting in the stairwells.

Toilets

• The toilets are easy to find.

Dining room

• The lighting is sufficient and allows lip reading.

• Meals are served buffet style.

• Cash payments (coins and notes) are accepted.

• Staff are available to help people find their seats, choose from the menu, serve themselves and pay.

Bedroom

• Staff are available to show guests to their rooms and explain the facilities.

• It is easy to recognise the door to your room (image, colour, number).

Entrance

• External staircase in front of the main entrance: please note that there are no handrails on the first two steps, nor is there any contrast.

• Staff cannot see people arriving.

Vertical movement

• The steps are not contrasted.

• The stairs do not have handrails.

Dining room

• The menus and menus are presented in a traditional manner.

Kitchen

• There is a kitchen, but it is completely inaccessible (several steps with no contrast or handrails).