Office du Tourisme d'Antoing

Car park

• A disabled parking space is located directly in front of the entrance. The pavement can be reached via a ramp in the immediate vicinity of the parking space.

• The reserved parking spaces are clearly marked, sufficiently large and level.

Access road from the car park

• Most passageways are sufficiently wide.

• All ramps are easy to negotiate.

Entrance

• The building and entrance are easily identifiable.

• The main entrance is accessible ; there are no steps.

• As both doors must be opened to enter the building, a bell has been installed so that you can ask staff to open the doors for you if necessary.

• The doors are at least 85 cm wide.

Reception

• There is sufficient space in front of the counter. The counter is at a suitable height.

• There is an easy-to-use mobile payment device.

Horizontal movement

• There are no steps to negotiate.

• Circulation inside the building is easy and unobstructed.

• All passageways are wide enough.

Vertical movement

• A sufficiently large, independently accessible lift serves all floors accessible to the public.

Adapted toilet

• An adapted toilet is available, clearly signposted and easy to use.

• There is an accessible washbasin in the adapted toilet. It is easy to use.

• The doorways are at least 85 cm wide.

Entrance

• Staff cannot see people arriving.

Car park

• A disabled parking space is located right in front of the entrance. The pavement can be accessed via a ramp located immediately next to the parking space.

• The reserved parking spaces are clearly marked, sufficiently large and level.

Access road from the car park

• There are no steps to negotiate.

Entrance

• The building and entrance are easily identifiable.

• The main entrance is accessible ; there are no steps.

• You can ask staff for help opening doors if necessary. A doorbell has been installed for this purpose.

Reception desk

• Seating is available near the counter.

Horizontal movement

• There are no steps to negotiate.

• Circulation inside is easy and unobstructed.

• The corridors are sufficiently wide.

Vertical movement

• A lift serves all floors accessible to the public.

• The stairs are equipped with handrails on both sides. They are safe.

Adapted toilet

• There is a toilet with grab bars and it is easy to use.

• There is a washbasin in the adapted toilet.

• The doorways are at least 85 cm wide.

Entrance

• Staff cannot see people arriving.

Reception

• The reception desk is located in the first room on the left, just after the entrance door.

Access road from the car park

• From the pavement, the building's façade will serve as a guide. Access via the first archway is at ground level. The door is easy to find by following the façade.

Guide dogs

• Assistance dogs are welcome.

Entrance

• The entrance is easy to identify ; it is located in the logical continuation of the route.

• There is a bell at the entrance to request assistance.

Reception desk

• The reception area is quiet and not glass-enclosed.

Horizontal movement

• Circulation is unobstructed.

• The layout is simple and intuitive.

• Lighting is adequate.

Vertical movement

• A lift serves all floors accessible to the public.

• The stairs have at least one handrail and are secured by warning tiles.

Reception desk

• The reception desk is located in the first room on the left, 2 metres after the entrance.

Entrance

• The building is easily identifiable by its arches.

• There is a doorbell at the entrance to call for assistance.

• The door contrasts with its surroundings.

Reception desk

• The reception area is in a quiet environment.

Horizontal movement

• Circulation is unobstructed.

• The furniture contrasts with its surroundings.

• The contrast between the floor and walls facilitates circulation.

• Signage makes it easy to find your way around.

Vertical movement

• A lift serves all floors.

• Lighting is adequate and continuous in the stairways.

• The steps are contrasting.

• The stairways are equipped with at least one safety handrail.

Reception desk

• The reception desk is located in the first room on the left, 2 metres after the entrance. Signs are in place.

Horizontal movement

• The floor covering is dazzling on part of the walkway.

Car park

• Parking is free.

Entrance

• The building is easily recognisable from Place Bara thanks to its distinctive architecture.

• Opening hours are displayed near the door.

Reception desk

• The reception is easy to find and close to the entrance. It is open, well lit and suitable for lip reading.

• The establishment can be contacted by email.

• Prices are displayed at reception.

• There is a display stand for leaflets.

Wi-Fi

• It is possible to connect to mobile networks, 4G or 5G.

• Wi-Fi is free and available throughout the building. It is clearly visible on the counter.

Lighting

• The lighting is sufficient and allows lip reading.

Horizontal movement

• The layout of the premises is simple, making it easy to find your way around.

Vertical movement

• There is a visual display of the floors in the lift.

Toilets

• The toilets are easy to find.

Entrance

• Staff cannot see people arriving.

Reception desk

• No staff members know sign language.

Car park

• Parking is free.

Entrance

• The building is easily identifiable from Place Bara thanks to its distinctive architecture.

• Opening hours are displayed near the door.

Reception desk

• The reception is easy to find and close to the entrance. It is quiet, open, well lit and suitable for lip reading.

• There is an induction loop at reception.

• The establishment can be contacted by email.

Lighting

• Lighting is adequate and allows lip reading.

Horizontal movement

• Signage makes it easy to find your way around.

Vertical movement

• The floors of the building are clearly indicated on each landing.

Entrance

• Staff cannot see people arriving.

Entrance

• The building has a distinctive design and opens directly onto the Place Bara car park.

• There is a doorbell near the door.

• The opening hours are displayed near the door.

Reception desk

• The reception is easy to find and close to the entrance. It is located in a quiet area.

• The doors are easy to open independently.

Horizontal movement

• The layout of the premises is simple, making it easy to find your way around.

• The premises are quiet.

Vertical movement

• The lift is easy to use and staff are available to assist.

• The doors are easy to open independently.

• There is a visual announcement in the lift.

• The lighting is adequate and continuous in the stairways.

• The steps are contrasting in colour.

• The stairs are equipped with at least one safety handrail.

Toilets

• The toilets are easy to find.

Entrance

• Staff cannot see people arriving.

Reception desk

• Access to the Tourist Office is on the ground floor, in the office on the left, 2 metres after the entrance. Signs are in place to help people find their way around.