Office du Tourisme de Jalhay

Car park

• There are two reserved parking spaces 12 metres from the entrance.

• The reserved parking spaces are clearly marked, sufficiently large and level.

Access road from the car park

• All passageways are wide enough.

• There are no steps to negotiate.

• The floor is hard, even and free of obstacles.

Entrance

• The building and entrance are easily identifiable.

• The door has a clear width of 83 cm and is accessible in a straight line.

Reception

• There is sufficient space in front of the counter. The reception desk is accessible with a suitable section and turning space.

• The payment system is easy to use.

• Staff are available to help with obstacles, provide directions and guidance.

Horizontal movement

• The floor is hard, even and free of obstacles.

• The corridor is 101 cm wide, but there are turning areas at changes of direction.

• The lighting is adequate.

• Signage makes it easy to find your way around.

• The layout of the premises is simple and makes it easy to find your way around.

Adapted toilet

• The disabled toilet is easy to find and accessible via a ramp secured by two double handrails. There is sufficient clearance and turning space inside and outside.

• There is an accessible and easy-to-use washbasin in the adapted toilet.

Exhibition

• The exhibition room is accessible to wheelchair users, but it has not been assessed as these are temporary exhibitions.

Car park

• There are two reserved parking spaces 12 metres from the entrance.

• The reserved parking spaces are clearly marked, sufficiently large and level.

Access road from the car park

• The access route is accessible. The low walls along the route can be used for sitting.

• Most of the passageways are wide enough.

• The floor is hard, even and free of obstacles.

Entrance

• The building and entrance are easily identifiable.

• The door is 83 cm wide and can be accessed in a straight line.

• Staff can see people arriving and can offer assistance.

Reception

• Seating is available opposite the reception desk.

• Staff are available to help overcome any obstacles.

Horizontal movement

• There are no steps to negotiate.

• Circulation is easy almost everywhere.

• The floor is hard, even and free of obstacles.

• Most passageways are quite wide.

• There are seats along the route.

Adapted toilet

• The disabled toilet is easy to find and use, and is accessible via a ramp secured by two double handrails. There are grab rails.

• There is a washbasin in the adapted toilet.

Exhibition

• The exhibition room has seats available, but it has not been assessed as these are temporary exhibitions.

Access road from the car park

• Guide lines facilitate movement.

• There are no obstacles to movement.

Guide dogs

• Assistance dogs are accepted.

Entrance

• The entrance is easily identifiable and is located in the logical continuation of the route.

• Staff can see people arriving at the building and can offer assistance.

Reception

• The reception area is quiet, not glass-enclosed and is located in the logical continuation of the route.

Horizontal movement

• Guide lines facilitate movement.

• Dangerous objects on the route are secured.

• The layout is simple and intuitive.

Sanitary facilities

• The toilets are located outside and are accessible via a ramp secured by two double handrails.

Access road from the car park

• Natural or artificial guide lines facilitate movement.

• There are no obstacles.

• There is contrast.

• Lighting is adequate.

Entrance

• The entrance is easily identifiable; it is located in the logical continuation of the route.

• Staff can see people arriving at the building and can offer assistance.

Reception

• The reception area is located in the logical continuation of the route and is in a quiet environment.

• Lighting is sufficient and continuous to reach the reception area.

Horizontal movement

• Circulation is unobstructed.

• The furniture contrasts with its surroundings.

• The lighting is sufficient and continuous.

• The layout of the premises is simple, making it easy to find your way around.

Sanitary facilities

• The toilets are located outside and are accessible via a ramp secured by two double handrails.

Car park

• Parking is free.

Entrance

• The building and entrance are easy to find.

• Staff can see people arriving at the building and can offer assistance.

Reception

• The reception is easy to find and close to the entrance.

• The reception is open, well lit and allows for lip reading.

• The establishment can be contacted in writing : text message or email.

Wi-Fi

• Wi-Fi is available on request.

Lighting

• The lighting is sufficient and allows lip reading.

Horizontal movement

• The layout is simple and intuitive.

Sanitary facilities

• The toilets are easy to find. They are located outside and are accessible via a ramp secured by two double handrails.

• It is possible to see whether a toilet is occupied or free.

Reception

• The staff are not trained in assisting deaf people, but they are very willing to help.

Car park

• Parking is free.

Entrance

• The building and entrance are easy to find.

• Staff can see people arriving at the building and can offer assistance.

Reception

• The reception is easy to find and close to the entrance.

• The reception area is quiet, open, well lit and allows for lip reading.

• The establishment can be contacted in writing : text message or email.

Lighting

• The lighting is sufficient and allows lip reading.

Horizontal movement

• The layout is simple and intuitive.

Sanitary facilities

• The toilets are located outside and are accessible via a ramp secured by two double handrails.

• It is possible to see whether a toilet is occupied or free

Entrance

• The building and entrance are easy to find.

• Staff can see people arriving and are available to assist.

Reception

• The reception area is quiet, easy to find and close to the entrance.

Horizontal movement

• The premises are quiet, well lit and easy to navigate.

Sanitary facilities

• The toilets are easy to find. They are located outside and are accessible via a ramp secured by two double handrails.