Located on the Banneux esplanade, with new parking spaces reserved for people with disabilities nearby, the Tourist Office welcomes you to provide information on tourist activities and attractions in the region.
The Tourist Office is accessible on the ground floor from the pedestrianised Esplanade de Banneux.
There are three reserved parking spaces nearby.
It also has a toilet accessible to the public.
Accessible! You can come alone. This location is fully accessible.
Strengths
Reserved parking spaces are clearly marked, sufficiently large and level.
Access to the entrance via a pedestrian zone.
All passageways are wide enough.
There are no steps to negotiate.
The floor is even and free of obstacles.
The building and entrance are easily identifiable.
Entrance at ground level. The door is equipped with a door closer with a delay mechanism.
The door opening width is at least 85 cm.
Staff can see people arriving and can offer assistance.
Open counter with adapted section.
The payment system is easy to use.
Lighting is adequate.
There are no steps to negotiate.
The floor is even and free of obstacles.
An adapted toilet is available, clearly signposted and easy to use.
There is an accessible and easy-to-use washbasin in the adapted toilet.
The door is at least 85 cm wide. It can be opened independently.
There is sufficient lighting.
Accessible! You can come alone. This location is fully accessible.
Strengths
Reserved parking spaces are clearly marked, sufficiently large and level.
Access to the entrance via a pedestrian zone.
There are seats along the route.
All passageways are sufficiently wide.
There are no steps to negotiate.
The floor is even and free of obstacles.
The entrance is easily identifiable.
Entrance at ground level. The door is equipped with a door closer with a delay mechanism.
The door opening width is at least 85 cm.
Staff can see people arriving and can offer assistance.
Open counter.
Seating is available near the reception area.
There are no steps to negotiate.
Circulation is easy throughout.
The floor is even and free of obstacles.
Lighting is adequate.
There is a toilet with grab bars, which is easy to find and use.
There is a washbasin in the adapted toilet.
Accessible! You can come alone. This location is fully accessible.
Strengths
Access to the entrance via a pedestrian zone.
There are no obstacles to traffic.
Assistance dogs are accepted.
The entrance is easily identifiable.
Entrance at ground level. The door is equipped with a door closer with a delay mechanism.
Staff can see people arriving and can offer assistance.
The reception is located opposite the entrance. It is in a quiet environment.
Open counter.
Accessible! You can come alone. This location is fully accessible.
Strengths
Access to the entrance via a pedestrian zone.
There are no obstacles.
The entrance is easily identifiable.
Entrance at ground level. The glass door is visually secure.
Staff can see people arriving at the building and can offer assistance.
The reception is located opposite the entrance. It is in a quiet environment.
Lighting is adequate and continuous.
Circulation is unobstructed.
Accessible with occasional help! Come accompanied! The difficulties encountered can be overcome with your companion/third-party help.
Strengths
Car park is freely accessible.
The building and entrance are easy to find.
Staff can see people arriving and can offer assistance.
The reception is easy to find and close to the entrance.
The reception is open, well lit and allows for lip reading.
The establishment can be contacted by email.
It is possible to connect to mobile networks, 4G or 5G.
The location is easy to understand.
The toilets are easy to find.
It is possible to see if a toilet is occupied or free.
Points of attention
There is no information available in sign language, and there are no staff members who practise sign language.
Accessible! You can come alone. This location is fully accessible.
Strengths
Parking is free.
The building and entrance are easy to find.
The doors are easy to open independently.
Staff can see people arriving and can offer assistance.
The reception is easy to find and close to the entrance.
The reception area is quiet, open, well lit and allows for lip reading.
The establishment can be contacted by email.
The lighting is sufficient and allows lip reading.
It is possible to see if a toilet is occupied or free.
Accessible! You can come alone. This location is fully accessible.
Strengths
Access to the entrance via a pedestrian zone.
The building and entrance are easy to find.
Entrance is at ground level. The door is equipped with a door closer with a delay mechanism.
Staff can see people arriving and can offer assistance.
Lighting is adequate and continuous.
The reception is easy to find and close to the entrance. It is open and located in a quiet environment.
The doors are easy to open independently.
Cash payments (coins and notes) are accepted.
The premises are quiet and well lit.
The toilets are easy to find.
Validity: From 22 February 2024 on 22 February 2027
Audit conducted by
Access-i informs you about the accessibility of this place based on data collected on-site at a given time. Any changes after the visit by Access-i are the responsibility of the operator.
Dernière mise à jour effectuée le 22 May 2025 - 09:13
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See also
Sambreville
A location in the heart of the Voisin neighbourhood, just a stone's throw from the centre of Auvelais.
This redeveloped green space is designed to be versatile and intergenerational. It will allow everyone to come and relax, socialise, play sports, attend various festivities and much more.
The site comprises : a 30-space car park, a pavilion, three pétanque courts, an open-air theatre, a picnic area, a playground, an agora, a dog park and a multi-purpose area equipped with an electric charging station.
The certification covers the walk and not the additional services (pavilion, pétanque courts, open-air theatre, picnic area, playground, agora, dog park). However, you will find information about these additional services in this document.
The pavilion has been certified separately.
Bruxelles
Brussels Pride : an unmissable day for Belgium's LGBTQIA+ community and the defence of their rights.
This event offers different areas :
The Pride Parade : The Pride Parade is one of the flagship events of Brussels Pride – The Belgian & European Pride 2025. Its aim is to celebrate diversity, tolerance and acceptance of all, regardless of sexual orientation or gender identity, through a parade through the streets of the capital.
The Pride Village : The Pride Village is an area where you can find various organisations that provide information and prevention services related to the LGBTQIA+ community.
Concerts and DJ sets on the Mont des Arts stage.
For this edition, only the Mont des Arts site (stage and Pride Village) is certified.
A map of the sites and the programme are available in large format on the website.
The festival can be reached by various means of public transport. Some routes from bus stops are longer and more difficult than others. All access information is available on the event website : https://www.brusselspride.eu/fr
Due to construction work at Place Royale and around the central station, there will be no reserved parking near the event this year.
You can pay by Bancontact via a wireless Sum Up payment terminal, as well as in cash.
There are public toilets for people with reduced mobility along the route.
For the parade/walk through the city : Although the route has not been audited by Access-i, we would like to inform you that it is quite challenging. There are numerous slopes along the route. We recommend that you walk on the right-hand side of the road, as the pavements are not always accessible. The route is uphill from the start. You will be able to stop and rest along the gardens of the Cathedral of Saints Michael and Gudula. There is also a step at the Place de la Monnaie, in the MUNPUNT building, which, depending on the crowd, will allow you to see the procession from above, but no disabled access will be provided.
The event takes place in a public space and is therefore subject to (uneven) ground conditions, road traffic and the terrain (numerous slopes).
If you have any questions about accessibility to the event, please contact the organisers by email : info@brusselspride.eu
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