Ruines de l'Abbaye de Villers-la-Ville

Entrance

• The entrance is easily identifiable.

Reception

• The payment system is easy to use.

• There is sufficient space in front of the counter.

• A specific map indicating accessible routes and facilities is available.

Horizontal movement

• Steps can be bypassed via a clearly marked alternative route.

• The floor is hard, even and free of obstacles.

• All passageways are sufficiently wide.

• The ramp is secured on the side facing the void.

Vertical movement

• A sufficiently large lift serves all floors accessible to the public.

Adapted toilet

• An adapted toilet is available, clearly signposted and easy to use.

• There is an accessible washbasin in the adapted toilet.

Exhibition

• Most of the exhibition content is accessible and visible.

• Most of the equipment, such as tablets and interactive terminals, is accessible and usable.

Car park

• The reserved parking spaces are not suitable.

Access road from the car park

• The access route has a steep gradient (4.5%) and is difficult to navigate.

Entrance

• There is no doorbell at the entrance and staff cannot see people who want to enter.

• Assistance is required to open the door.

Reception

• The lowered section of the counter is too low.

Entrance

• The entrance is easy to find and accessible.

Reception

• The staff has been trained to welcome visitors with specific needs.

• A contact person is available upon request.

Horizontal movement

• The floor is even and free of obstacles. There are no steps to negotiate.

• All passageways are wide enough.

Vertical movement

• A lift serves all floors accessible to the public.

• The stairs are equipped with handrails on both sides.

Adapted toilet

• There is a toilet with grab bars that is easy to find and use.

• There is a washbasin in the adapted toilet.

Exhibition

• Most of the exhibition content is accessible.

Car park

• Reserved parking spaces are located more than 100 metres from the entrance, are too small and on a slope.

Access road from the car park

• There are no seats along the route.

• There is at least one very long ramp (4.5% over 65 m).

Entrance

• Staff cannot see people arriving.

• Assistance is required to open the door.

Reception

• There are no seats near the reception desk.

Horizontal movement

• There are not enough seats along the route.

• The site is complex and signage is insufficient for orientation.

Access road from the car park

• Guide lines facilitate movement.

Guide dogs

• Assistance dogs are accepted.

Reception

• The reception area is quiet, not glass-enclosed and is located in the logical continuation of the route.

• Staff have been trained to welcome visitors with specific needs.

• A contact person is available on request.

Horizontal movement

• Circulation is unobstructed.

Vertical movement

• A lift serves all floors accessible to the public.

• The stairs have at least one handrail.

Exhibition

• Adapted guided tours are available upon reservation.

• A significant part of the exhibition content is adapted (touch, smell, hearing).

Horizontal movement

• There are no guide lines in the wide walkways.

Vertical movement

• The stairs are not safe, but this is compensated for by secure handrails.

Exhibition

• An audio guide is available, but it does not automatically adapt to the visitor's progress.

Access road from the car park

• Natural or artificial guide lines facilitate movement.

Entrance

• The entrance is easily identifiable and is located in the logical continuation of the route.

Reception

• The reception area is calm and located in the logical continuation of the route.

• A contact person is available on request.

• Staff have received training in welcoming visitors with specific needs.

Horizontal movement

• There are no obstacles to circulation.

• The contrast between the floor and walls facilitates circulation.

Vertical movement

• A lift serves all floors.

• The stairs are equipped with at least one safety handrail.

Exhibition

• Adapted guided tours are organised upon reservation.

Entrance

• Staff cannot see people arriving and are unable to offer assistance.

Horizontal movement

• Lighting is inadequate.

Vertical movement

• The stairs are not safe.

Exhibition

• Written explanations are difficult to read.

• There is no visitor guide in large print.

• An audio guide is available, but it does not automatically adapt to the visitor's progress.

Entrance

• The building and entrance are easy to find.

• Opening hours and prices are displayed near the door.

Reception

• The reception is easy to find and close to the entrance.

• The establishment can be contacted by fax and email.

• Prices are displayed at reception.

Horizontal movement

• The location is easy to understand.

Vertical movement

• There is a visual display of the floors in the lift.

Sanitary facilities

• It is possible to see whether a toilet is occupied or free.

Exhibition

• The content on display is mainly visual.

Reception

• No staff members are trained in sign language.

Wi-Fi

• Connecting to 4G or 5G mobile networks is problematic in this location.

• Wi-Fi is only available at reception.

Lighting

• Poorly lit areas make lip reading difficult.

Exhibition

• There are no guided tours in sign language.

• Signage is insufficient for orientation.

Car park

• Parking is free.

Entrance

• Opening hours and prices are displayed near the door.

Reception

• The reception is easy to find and close to the entrance.

• Staff have been trained to assist visitors with specific needs.

Vertical movement

• There is a visual display of the floors in the lift.

Sanitary facilities

• It is possible to see whether a toilet is occupied or free.

Exhibition

• The environment is quiet.

• The content on display is mainly visual.

Reception

• There is no mobile phone number to contact the establishment.

Exhibition

• Poorly lit areas make lip reading difficult.

• Signage is insufficient for finding your way around.

Entrance

• The entrance is easy to find.

Reception

• The reception is easy to find, close to the entrance and located in a quiet area.

• A contact person is available on request.

• The staff has been trained to welcome visitors with specific needs.

Horizontal movement

• The venue is quiet.

Vertical movement

• The stairs are equipped with at least one safety handrail.

Sanitary facilities

• The toilets are easy to find.

Exhibition

• Adapted guided tours can be booked directly at reception or by telephone.

• A significant part of the exhibition is varied (touch, smell, sight, hearing).

Vertical movement

• The stairs are not safe.

Exhibition

• There are no easy-to-read signs.

• Signage is insufficient for orientation, but the location is simple and makes it easy to find your way around.