Overlooking the valley and Lake Warfaaz and nestled in the heart of the densely wooded hills of the Belgian Ardennes, the Silva Hotel Spa-Balmoral is a destination in its own right : a getaway for a peaceful weekend, a luxurious oasis with a spa, or a relaxing venue for your business meetings.
Photo credits for the Silva Hotel Spa-Balmoral : © Silva Hotel
Photo credits for the technical gallery : © Atingo - Chantal Moëns
Click on the type of disability of your choice to discover the venue’s accessibility level!
Attention, particularities! Difficulties will be encountered on-site. Consult the points of attention for this location to prepare yourself.
Strengths
There is at least one reserved parking space within 100 metres of the entrance.
All passageways are sufficiently wide.
The floor is even and free of obstacles.
The entrance is easily identifiable.
There are no steps at the entrance.
The door opens automatically.
The doors are at least 85 cm wide.
Staff can see people arriving and are available to assist.
There is sufficient space in front of the counter.
There are no steps to negotiate.
The corridors are sufficiently wide.
There is a lift.
Staff are available to help people sit down at the table, choose their meal, serve themselves, pay, etc.
The aisles are sufficiently wide.
The adapted bedroom has a private shower room with an adapted toilet.
The shower is level with the floor.
The adapted toilet is located outside the shower room.
Points of attention
Reserved parking spaces are poorly marked.
The payment system is difficult to use.
The counter is too high.
The width of the lift door is less than 80 cm.
The depth of the lift cabin is less than 130 cm.
There is a toilet, but it is difficult to use.
The space around the toilet bowl is too small.
None of the tables allow wheelchair users to sit comfortably.
The bedroom offered is too small.
The bed is too high (over 53 cm).
The shower is not well equipped.
Attention, particularities! Difficulties will be encountered on-site. Consult the points of attention for this location to prepare yourself.
Strengths
There is at least one reserved parking space less than 100 metres from the entrance.
All passageways are wide enough.
The floor is even and free of obstacles.
The entrance is easily identifiable.
There are no steps at the entrance.
The door opens automatically.
Staff can see people arriving and are available to assist.
Seating is available near the reception area.
The reception area is easy to find and close to the entrance.
There are no steps to negotiate.
The corridors are sufficiently wide.
The doorways are at least 85 cm wide.
There is a lift.
Staff are available to help people get seated, choose their meal, serve themselves, pay, etc.
The corridors are sufficiently wide.
The bed is at least 48 cm high.
The bedroom has a private shower room with an adapted toilet.
The shower is level with the floor.
The adapted toilet is located outside the shower room.
Points of attention
Reserved parking spaces are poorly marked.
The width of the lift door is less than 80 cm.
The shower room is not well equipped.
Attention, particularities! Difficulties will be encountered on-site. Consult the points of attention for this location to prepare yourself.
Strengths
Traffic is unobstructed.
Assistance dogs are accepted.
The door opens automatically.
Staff can see people arriving and are available to assist.
The reception area is located in a logical continuation of the route. It is quiet and not glass-fronted.
A lift serves all floors accessible to the public.
The stairs have at least one handrail.
Staff are available to help people sit down at the table, choose their meal, serve themselves, pay, etc.
Staff are available to guide guests to their room.
Points of attention
There are dangerous objects on the route.
The route occasionally has a clearance height of less than 2 m.
The stairs are not secured by warning tiles at the top.
The room number is not embossed on the door.
Attention, particularities! Difficulties will be encountered on-site. Consult the points of attention for this location to prepare yourself.
Strengths
There are no obstacles.
The entrance is easily identifiable.
The door opens automatically.
Staff can see people arriving and are available to assist.
The reception area is located in a logical continuation of the route and is situated in a quiet environment.
A lift serves all floors.
The stairs are equipped with at least one handrail for safety.
Staff are available to help people sit down at their table, choose from the menu, serve themselves, pay, etc.
Staff are available to show guests their room and its facilities.
The door to the room contrasts with its surroundings.
Points of attention
There are dangerous objects on the route.
The route has occasional clearance heights of less than 2 m.
The doors do not contrast with their surroundings.
The steps do not contrast with their surroundings.
Floor numbers are not clearly indicated on each landing.
The room number is not in a contrasting colour to its background.
Attention, particularities! Difficulties will be encountered on-site. Consult the points of attention for this location to prepare yourself.
Strengths
Parking is freely accessible.
The building and entrance are easy to find.
The reception is easy to find and close to the entrance. It is open, well lit and allows for lip reading.
The establishment can be contacted by email.
It is possible to connect to mobile networks, 4G or 5G.
Wi-Fi is free and available throughout the building.
There is a visual display of the floors in the lift.
The toilets are easy to find.
It is possible to see whether a toilet is occupied or free.
There are round or oval tables for X people.
The lighting is sufficient and allows for lip reading.
Meals are served buffet style.
Staff are available to show you the room and its facilities.
Points of attention
No members of staff are trained in sign language.
Poorly lit areas make lip reading difficult.
No bedrooms are equipped with an adapted fire alarm system (light or vibrating).
Attention, particularities! Difficulties will be encountered on-site. Consult the points of attention for this location to prepare yourself.
Strengths
Parking is freely accessible.
The building and entrance are easy to find.
Staff can see people arriving and are available to assist.
The reception is easy to find and close to the entrance. It is open, well lit and allows for lip reading.
The establishment can be contacted by email.
There is a visual display of the floors in the lift.
It is possible to see whether a toilet is occupied or free.
The environment is quiet.
The lighting is sufficient and allows lip reading.
Meals are served buffet style.
Staff are available to show guests their room and its facilities.
Points of attention
Poorly lit areas make lip reading difficult.
There are no bedrooms equipped with a suitable fire alarm system (light or vibrating).
Accessible with occasional help! Come accompanied! The difficulties encountered can be overcome with your companion/third-party help.
Strengths
The building and entrance are easy to find.
The reception is easy to find and close to the entrance, and is located in a quiet environment.
The location is quiet.
The lift is easy to use or staff are available to assist.
There is a visual announcement in the lift.
The stairs are equipped with at least one secure handrail.
The toilets are easy to find.
Meals are served buffet style.
The location is well lit.
Staff are available to help people get seated, choose from the menu, serve themselves, pay, etc.
Staff are available to show guests their room and its amenities.
Points of attention
The stair treads are not contrasting.
Validity: From 1 December 2017 on 7 August 2029
Audit conducted by
Access-i informs you about the accessibility of this place based on data collected on-site at a given time. Any changes after the visit by Access-i are the responsibility of the operator.
Dernière mise à jour effectuée le 26 August 2026 - 14:00
No file available
See also
Naninne
Wépion
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