Tourisme Wallonie

Car park

• There is at least one reserved parking space within 100 metres of the entrance.

• It is possible to drop someone off near the entrance.

Access road from the car park

• All passageways are sufficiently wide.

• There are no steps to negotiate.

• The floor is hard, even and free of obstacles.

Entrance

• The building and entrance are easily identifiable.

• The doors are at least 85 cm wide.

Reception

• There is sufficient space in front of the counter.

Horizontal movement

• There are no steps to negotiate.

• The floor is hard, even and free of obstacles.

• Most of the passageways are wide enough.

Adapted toilet

• There is an accessible washbasin in the adapted toilet.

Car park

• Reserved parking spaces are poorly marked and too small.

Entrance

• There is a step at the entrance.

• The entrance is inaccessible : it is located to the left of the front door, and 138 cm high.

• The doors can be opened with assistance.

Reception

• There is no designated person to welcome and assist people with specific needs.

• The counter is too high.

Adapted toilet

• An adapted toilet is available but is difficult to use.

• The space around the toilet bowl is too small.

Meeting rooms

• The tables do not allow for proper positioning in a wheelchair.

• The doors can be opened with assistance.

Car park

• There is at least one reserved parking space within 50 metres of the entrance.

• It is possible to drop someone off near the entrance.

Access road from the car park

• There are seats along the route.

• All passageways are wide enough.

• There are no steps to negotiate.

• The floor is hard, even and free of obstacles.

Entrance

• The building and entrance are easily identifiable.

• The main entrance is accessible.

• There is a step of less than 18 cm at the entrance.

• The doorways are at least 85 cm wide.

Reception

• Seats are available near the reception area.

Horizontal movement

• There are no steps to negotiate.

• Circulation is easy throughout.

• The floor is hard, even and free of obstacles.

• Most passageways are quite wide.

• There are seats along the route.

Adapted toilet

• There is a washbasin in the adapted toilet.

• The doorways are at least 85 cm wide.

Car park

• The reserved parking spaces are poorly marked and too small.

Entrance

• There is no doorbell at the entrance and staff cannot see people who want to come in.

Adapted toilet

• The grab bars in the adapted toilet are poorly positioned.

Access road from the street

• Guide lines facilitate movement.

• There are no obstacles to movement.

• Pedestrian crossings are secured by tactile paving.

Guide dogs

• Assistance dogs are accepted.

Entrance

• Two flower boxes help locate the entrance door on the façade.

• The entrance is located in the logical continuation of the path.

Reception

• The reception area is quiet and not glass-fronted.

Horizontal movement

• Circulation is unobstructed.

• The layout is simple and intuitive.

Entrance

• The doorbell or entrance device is difficult to find.

• Staff cannot see people arriving and are unable to offer assistance.

Reception

• The reception area is difficult to locate : there are no guide lines to facilitate movement.

• There is no designated person to welcome and assist people with specific needs.

Access road from the street

• Guide lines facilitate movement.

• There are no obstacles to movement.

• The path contrasts with its surroundings.

• Pedestrian crossings are made safe by tactile paving.

Entrance

• The entrance is easily identifiable ; it is located in the logical continuation of the path.

Reception

• The reception area is in a quiet environment.

Horizontal movement

• Circulation is unobstructed.

• The furniture contrasts with its surroundings.

• The contrast between the floor and the walls facilitates circulation.

Entrance

• Staff cannot see people arriving and are unable to offer assistance.

• The second glass door has safety strips, but these do not stand out clearly against the surrounding environment.

Reception

• The reception area is not located in the logical continuation of the route.

• There is no designated person to welcome and assist people with specific needs.

Horizontal movement

• The flooring is dazzling in part of the pathway.

Entrance

• The building and entrance are easy to find.

• The entrance is easy to find and use.

Reception

• The reception is easy to find and close to the entrance.

• The reception is open, well lit and allows for lip reading.

• The establishment can be contacted by email.

Wi-Fi

• Wi-Fi is free and available throughout the building.

Horizontal movement

• The layout is easy to understand.

Toilets

• It is possible to see whether a toilet is occupied or free.

Entrance

• Staff do not see people arriving.

Reception

• There is no designated person to welcome and assist people with specific needs.

• No staff members know sign language.

Toilets

• The toilets are difficult to find.

Entrance

• The building and entrance are easy to find.

• The entrance is easy to find and use.

• There is a doorbell near the door.

Reception

• The reception is easy to find and close to the entrance.

• The reception is quiet, open, well lit and allows for lip reading.

• The establishment can be contacted by email.

Lighting

• The lighting is sufficient and allows for lip reading.

Horizontal movement

• The location is easy to understand.

Toilets

• It is possible to see whether a toilet is occupied or free.

Entrance

• Staff cannot see people arriving.

Magnetic induction loop

• There is no mobile magnetic induction loop.

Entrance

• The building and entrance are easy to find.

• The entrance system is easy to find and use.

• There is a doorbell near the door.

Reception

• The reception area is easy to find and close to the entrance.

• The reception area is quiet.

Horizontal movement

• The area is quiet and well lit.

Entrance

• Staff do not see people arriving.

Toilets

• The toilets are difficult to find.