Train World - Railway Museum

Car park

• Reserved parking spaces are sufficiently large and level.

Access from the street

• There are no steps to negotiate.

Horizontal movement

• All passageways are sufficiently wide.

Vertical movement

• All rooms are accessible via lifts, ramps and lifting platforms (except for one model).

Exhibition

• Most of the exhibition content is accessible and visible.

• Most equipment such as tablets and interactive terminals are accessible and usable.

• Cars and locomotives are not accessible from the inside, but the layout of the premises allows them to be viewed properly from the outside in most cases.

Entrance

• The entrance door has a clear width of 82 cm, but the second swing door can be opened.

Reception

• The payment terminal cannot be moved far enough and the counter tablet is too high.

Horizontal movement

• There is a ramp that does not comply with standards (>10% over 66 cm) between the reception area and the first room. There is a plate covering an inspection chamber that protrudes into the passageway between the two buildings. To connect the two buildings, there is a long ramp without a landing (>60 metres).

• At the entrance to the second building, there is a horizontal gap that is not properly filled and the ticket scanning device is located on a slope.

• Several doorways have a 2 to 3 cm protrusion that is not bevelled.

• The double swing doors of several airlocks are difficult to operate.

Vertical movement

• The lift platforms are accessible via a small ramp that is very steep (>22% over 30 cm).

• There are two train driving simulators, one of which is accessible via an unsecured ramp (>30% over 64 cm).

Adapted toilet

• There are three toilets for people with reduced mobility, but some grab bars are poorly positioned or missing and some turning areas are insufficient. The first toilet for people with reduced mobility in the direction of the visit (main hall) is the most accessible of the three.

Car park

• There is at least one reserved parking space less than 50 metres from the entrance.

Access from the street

• There are seats along the route.

Entrance

• There are no steps at the entrance.

Reception

• Seats are available near the reception desk.

• Wheelchairs are available.

Horizontal movement

• There are no steps to negotiate.

• All passageways are wide enough.

• There are several places to sit throughout the visit (benches, chairs, folding seats).

Vertical movement

• All rooms are accessible via lifts, ramps and platform lifts.

Exhibition

• Most of the exhibition content is accessible.

• Some cars and locomotives are accessible from the inside via stairs that are not sufficiently secure, but the layout of the premises allows them to be viewed properly from the outside in most cases.

• There are seats in every area of the exhibition.

Entrance

• The entrance door is 82 cm wide, but the second swing door can be opened.

Horizontal movement

• There is a cover plate over an inspection chamber that protrudes into the passageway between the two buildings. There is also a long ramp without handrails (> 20 metres).

• The double swing doors of several airlocks are difficult to operate.

Adapted toilet

• There are three toilets for people with reduced mobility, but some grab bars are poorly positioned or missing. The first toilet for people with reduced mobility in the direction of the visit (large hall) is the most accessible of the three.

Note : In our analysis, we assume that blind people are accompanied during their museum visit.

Guide dogs

• Assistance dogs are accepted at no extra charge.

Entrance

• The entrance is located in the logical continuation of the route.

• Staff can see people arriving at the building and can offer assistance.

Reception

• The reception is located opposite the entrance.

Exhibition

• Professional guides have been trained to assist blind visitors.

• The museum rooms offer an enjoyable and accessible visit thanks to their layout, sound environment (and even smell, thanks to the oil and grease odours emanating from some of the trains) and objects that can be touched.

Horizontal movement

• There are very wide circulation areas with no reference points (no artificial guide lines).

• There are many protruding objects that are not secured.

• Some exhibits are in the way and are sometimes undetectable with a cane. There is also an unsecured space under the stairs (hall 4) (risk of bumping your head).

• Extreme caution is required due to the risk of falling around the level crossing house (hall 3), where the steps are secured by tactile paving, but the contrast and lighting are insufficient.

Vertical movement

• The stairs leading to the cars and locomotives are not sufficiently secured.

Entrance

• Staff can see people arriving at the building and are available to assist them.

Reception

• The reception desk is located opposite the entrance.

Exhibition

• Professional guides have been trained to assist visually impaired visitors.

• The museum rooms offer an enjoyable and accessible visit thanks to the layout, the sound environment (and even the smell of oil and grease emanating from some of the trains) and objects that can be touched.

• Most of the works can be viewed up close.

It is highly recommended that visually impaired people be accompanied to ensure their safety.

Horizontal movement

• There are very wide circulation areas without any markers (no artificial guide lines).

• There are many protruding objects that are not secured.

• Some exhibits are in the way and are sometimes undetectable with a cane. There is also an unsecured space under the stairs (hall 4) (risk of bumping your head).

• Extreme caution should be exercised around the level crossing (hall 3) where the steps are secured by tactile paving, but the contrast and brightness are insufficient (risk of falling).

• Lighting may also be an issue, as it is sometimes dim and insufficient. Some lighting comes from the floor (hall 1) and can be dazzling.

Vertical movement

• The stairs leading to the cars and locomotives are not sufficiently secured.

Exhibition

• There is no visitor guide in large print.

Entrance

• The building and entrance are easy to find.

• Prices are displayed near the door.

Reception

• The establishment can be contacted in writing: text message or email.

Wi-Fi

• Wi-Fi is available.

Vertical movement

• There is a visual display of the floors in the lift.

Adapted toilet

• The toilets are easy to find.

• It is possible to see whether a toilet is occupied or free.

Exhibition

• The museum rooms allow visitors to discover the exhibits through visual displays, making the content of the exhibition easy to understand. There are plenty of textual and visual explanations.

• The scenography and visual atmosphere are very noticeable.

• There are interactive terminals with subtitles in French.

• The films and videos are subtitled.

Car park

• The parking payment terminal is not standard, and there are several steps to follow. However, it is possible to park on the street.

Reception

• There is no information available in sign language, and no staff members who can sign.

• Prices are not displayed at reception.

Exhibition

• There are some dark areas and insufficient lighting, but these are part of the atmosphere of the exhibition rooms.

Entrance

• The building and entrance are easy to find.

• Prices are displayed near the door.

Reception

• The establishment can be contacted in writing: by text message or email.

• The reception is easy to find and close to the entrance.

Wi-Fi

• Wi-Fi is available.

Exhibition

• The museum rooms allow visitors to discover the exhibits through visual displays, making the content of the exhibition easy to understand. There are plenty of textual and visual explanations.

• The scenography and visual atmosphere are very noticeable.

• The films and videos are subtitled.

• An audio guide is available via an app.

Reception

• The counter is glass and there is no magnetic induction loop.

Exhibition

• There are some areas with shadows and insufficient lighting, but these are part of the atmosphere of the exhibition rooms.

Entrance

• The building and entrance are easy to find.

Reception

• It is possible to contact the museum, as a multisensory experience will soon be available for people with intellectual disabilities (multisensory package Rail, more information on their website).

• The reception is easy to find; it is near the entrance.

• It is possible to pay in cash (coins and notes).

Vertical movement

• There is a visual announcement in the lift.

Adapted toilet

• The toilets are easy to find.

Exhibition

• The museum rooms allow visitors to discover the content through visual displays. This makes the exhibition content easy to understand. Visits can be booked by telephone or on site.

• There are interactive terminals.

Horizontal movement

• The building is large and signage could be improved (it is possible to get lost!). The layout is not always intuitive.

• The premises are dark.

• There are rapid light effects (strobe effects).

Vertical movement

• The stairs do not have sufficiently contrasting steps and the lighting is insufficient in some places.

• There are no floor signs in some places.

Exhibition

• There are no suitable guided tours available.

• The activities can be very noisy ; there are sound effects that may cause surprise or fear (scenery simulating a car being crushed while crossing a railway crossing, bright flashes, the sound of bombers, etc.).

• There are no easy-to-read information panels.