Charleroi Youth Hostel

Car park

• It is possible to drop someone off near the entrance.

Access road from the street

• All passageways are wide enough.

• There are no steps to negotiate.

• The floor is hard, even and free of obstacles.

Entrance

• The building and entrance are easily identifiable.

• The door opens automatically.

• There is a bell at the entrance to request assistance.

• The door is at least 85 cm wide.

Reception

• There is a mobile payment device.

• There is sufficient space in front of the counter. The counter is at a suitable height.

• Staff are available to provide assistance and guidance.

Horizontal movement

• There are no steps to negotiate.

• The floor is hard, even and free of obstacles.

• The corridors are sufficiently wide.

• The lighting is adequate and continuous.

• The layout of the premises is simple and makes it easy to find your way around.

• The function of each room is indicated on the door.

• A metal access ramp is available to access the terrace.

Vertical movement

• A lift large enough to accommodate all passengers serves all floors accessible to the public.

• The doorways are at least 85 cm wide.

Adapted toilet

• The toilet is easy to find.

• There is an accessible washbasin in the toilet. It is easy to use.

Restaurant

• The aisles are wide enough.

• Staff are available to help people sit down at the table, choose their meal, serve themselves and pay.

Bedroom

• There is one adapted bedroom that is sufficiently large.

• Bed height = 48.5 cm

• A light switch and socket are accessible from the bed.

• The adapted bedroom has a private shower room with an adapted toilet.

• The door width is at least 85 cm.

• Lighting is adequate and continuous.

Shower room

• The adapted shower is equipped with a seat.

• The washbasin is accessible and easy to use.

• The door width is at least 85 cm.

Car park

• There are no reserved parking spaces.

• The paid car park at the Shopping Rive Gauche shopping centre is located about 100 metres from the hostel (with disabled parking spaces, but the access doors are heavy).

Entrance

• Entrance threshold: 2 cm + 1.5 cm

• Height of intercom : 145 cm - badge : 132 cm. The reception number is displayed on the door (just call this number if you need assistance).

• The doors can be opened with assistance.

• The staff cannot see people arriving.

Vertical movement

• Buttons in the lift cabin are too high (between 90 cm and 120 cm).

Adapted toilet

• Shared toilet for people with reduced mobility opposite reception : the door opens inwards and there is no 50 cm clearance.

• Height of toilet bowl = 47 cm.

Restaurant

• Restaurant : table height : 73 cm (bottom) - 75 cm (top).

• The buffet is not self-service.

• The tables have a central leg which can make it difficult to position yourself correctly.

Bedroom

• Resistance of bedroom doors = 5 kg

Shower room

• Shower : second grab bar missing - 1 cm step to access the shower - transfer area : 90 cm next to the shower - mobile shower seat.

Car park

• It is possible to drop off a person near the entrance.

Access road from the street

• All passageways are wide enough.

• The floor is hard, even and free of obstacles.

Entrance

• The building and entrance are easily identifiable.

• Entrance threshold: 2 cm + 1.5 cm

• There is a bell at the entrance to request assistance.

• The door opens automatically.

• The door width is at least 85 cm.

Reception

• Seats are available near the reception desk.

• Staff are available to provide information and assistance.

Horizontal movement

• There are no steps to negotiate.

• Circulation is easy throughout.

• The floor is hard, even and free of obstacles.

• There are seats along the route.

• Lighting is adequate and continuous.

• The layout of the premises is simple, making it easy to find your way around.

• The function of each room is indicated on the door.

Vertical movement

• A lift with handrails serves all floors accessible to the public.

• The door width is at least 85 cm.

Adapted toilet

• The toilet is easy to find.

• There is a washbasin in the toilet.

Restaurant

• Staff are available to help people sit down at the table, choose their meal, serve themselves and pay.

• The aisles are wide enough.

• The door width is at least 85 cm.

Bedroom

• There are 3 bedrooms that are large enough and accessible by lift.

• Bed height = 48.5 cm

• The bedroom has a private shower room with an accessible toilet.

• The door width is at least 85 cm.

• The lighting is adequate and continuous.

Shower room

• There is a toilet with grab bars and is easy to use.

• The door width is at least 85 cm. They can be accessed independently.

Car park

• The paid car park at the Shopping Rive Gauche shopping centre is located about 100 metres from the hostel (with disabled parking spaces, but the access doors are heavy).

Access road from the street

• There are no seats along the route.

Entrance

• Height of the intercom : 145 cm - badge 132 cm. The reception number is displayed on the door (just call this number if you need assistance).

• The staff cannot see people arriving.

Vertical movement

• The stairs do not have handrails.

Adapted toilet

• Shared disabled toilet opposite reception: the door opens inwards and there is no 50 cm clearance.

• Toilet seat height = 47 cm

Bedroom

• Door strength to bedrooms = 5 kg

Shower room

• Shower : second grab bar missing - 1 cm step to access the shower - transfer area : 90 cm next to the shower - mobile shower seat.

Access road from the street

• There are no obstacles to traffic.

Guide dogs

• Assistance dogs are allowed.

Entrance

• The entrance is easily identifiable.

• The badge reader and intercom are located to the left of the door.

• The door opens automatically.

• From the entrance and the entrance hall, a handrail will guide you to the lift. The reception is on the first floor, on the right as you exit the lift.

Reception

• The reception area is quiet and not glass-enclosed.

• The layout is simple and intuitive.

• Staff are available to provide information and assistance.

Horizontal movement

• Circulation is unobstructed.

• The layout is simple and intuitive.

• The doors are easy to open independently.

Vertical movement

• A lift serves all floors accessible to the public.

Restaurant

• Staff are available to help people sit down at their table, choose their meal, serve themselves and pay.

• The lighting is sufficient and continuous.

Bedroom

• Room numbers are indicated in Braille on the door, just to the right of the door handle.

• The access device is easy to use.

Reception

• The reception area is difficult to locate ; it is not located in the logical continuation of the route.

Vertical movement

• The voice synthesis in the lift does not work.

• The stairs do not have handrails.

• The stairs are not secured by warning tiles at the top.

Restaurant

• Catering is provided in buffet form.

Access road from the street

• There are no obstacles to traffic.

Entrance

• The entrance is easily identifiable.

• The door opens automatically.

• The badge reader and intercom are clearly contrasted and located to the left of the door.

• The access device is easy to use.

• The door contrasts with its surroundings.

• From the entrance and the entrance hall, a handrail will guide you to the lift. The reception is on the first floor, on the right as you exit the lift.

Reception

• The reception area is in a quiet environment.

• Visual information is accompanied by a voice announcement.

Horizontal movement

• Circulation is unobstructed.

• The glass walls and doors are secured by contrasting visual markings.

• The furniture contrasts with its surroundings.

• The contrast between the floor and walls facilitates movement.

• The lighting is sufficient and continuous.

• The layout of the premises is simple, making it easy to find your way around.

• The signage makes it easy to find your way around.

• The function of each room is displayed on the door.

Vertical movement

• A lift serves all floors. It can be used independently or staff are available to assist.

• Lighting is adequate and continuous on the stairs.

• Floor numbers are clearly indicated on each landing.

Restaurant

• Staff are available to help people sit down at the table, choose from the menu, serve themselves, pay, etc.

Bedroom

• The door to the room contrasts with its surroundings.

• Room numbers are large, clearly contrasted and indicated in Braille on the door, just to the right of the door handle.

• Staff are available to guide guests to their room and show them the facilities.

• The access device is easy to use.

Reception

• The reception area is not located in the logical continuation of the route.

Vertical movement

• The voice synthesis in the lift does not work. The call button is not very contrasting.

• The steps are not contrasting.

• The stairs do not have handrails.

Restaurant

• Catering is provided in buffet form.

Entrance

• The building and entrance are easy to find.

• The entrance is easy to find and use.

• Opening hours are displayed near the door.

• There is a mobile phone number displayed for contact purposes.

Reception

• The reception area is open, well lit and allows lip reading.

• The establishment can be contacted in writing : SMS or email.

• Prices are displayed at reception.

Wi-Fi

• Wi-Fi is free and available throughout the building.

Horizontal movement

• The location is easy to understand.

• Signage makes it easy to find your way around.

Vertical movement

• There is a visual display of the floors in the lift.

• The floors of the building are clearly indicated on each landing.

Lighting

• The lighting is sufficient and allows lip reading.

Toilets

• The toilets are easy to find.

Restaurant

• There are round or oval tables for X people.

• The lighting is sufficient and allows lip reading.

• Meals are served buffet style.

Bedroom

• Staff are available to show you your room and its facilities.

Entrance

• There is an intercom without a video screen.

• Staff cannot see people arriving.

Reception

• There is no mobile phone number to contact the establishment.

• There is no information available in sign language, and no staff members who can sign.

Toilets

• It is impossible to see whether a toilet is occupied or vacant.

Bedroom

• There are no rooms equipped with a fire alarm system or a suitable alarm bell (light or vibrating).

Entrance

• The building and entrance are easy to find.

• The entrance is easy to find and use.

• Opening hours are displayed near the door.

Reception

• The reception area is quiet, open, well lit and allows lip reading.

• The establishment can be contacted in writing : text message or email.

• Prices are displayed at reception.

Horizontal movement

• The location is easy to understand.

Vertical movement

• There is a visual display of the floors in the lift.

• The floors of the building are clearly indicated on each landing.

Lighting

• The lighting is sufficient and allows lip reading.

Restaurant

• Meals are served buffet style.

Bedroom

• Staff are available to show you to your room and its facilities.

Entrance

• There is an intercom without a video screen.

• Staff cannot see people arriving.

Reception

• There is no mobile phone number to contact the establishment.

Magnetic induction loop

• There is no mobile magnetic induction loop.

Toilets

• It is impossible to see whether a toilet is occupied or vacant.

Restaurant

• Depending on how busy it is, it can be very noisy.

Bedroom

• There are no rooms equipped with a suitable fire alarm system (light or vibrating).

Entrance

• The building and entrance are easy to find.

• The entrance is easy to find and use.

• Opening hours are displayed near the door.

Reception

• The reception area is quiet.

• Cash payments (coins and notes) are accepted.

Horizontal movement

• The premises are quiet and well lit.

Vertical movement

• The lift is easy to use or staff are available to help.

• There is a visual announcement in the lift.

• The floors of the building are clearly indicated on each landing.

• There is sufficient and continuous lighting in the stairways.

Toilets

• The toilets are easy to find.

Restaurant

• The lighting is sufficient and allows lip reading.

• The restaurant offers a buffet.

• Staff are available to help people find their seats, choose from the menu, serve themselves and pay.

Bedroom

• Staff are available to show guests to their rooms and explain the facilities.

• It is easy to recognise the door to your room (image, colour, number).

Entrance

• There is an intercom without a video screen.

• Staff cannot see people arriving.

Vertical movement

• The steps are not contrasting.

• The stairs do not have handrails.