Train World

Car park

• The reserved parking spaces are sufficiently large and level.

Access road from the street

• There are no steps to negotiate.

Horizontal movement

• All passageways are sufficiently wide.

Vertical movement

• All rooms are accessible via lifts, ramps and platform lifts (except for one model).

Exhibition

• Most of the exhibition content is accessible and visible.

• Most of the equipment, such as display stands and interactive terminals, is accessible and usable.

• The carriages and locomotives are not accessible from the inside, but the layout of the premises allows them to be viewed clearly from the outside in most cases.

Entrance

• The clear width of the entrance door is 82 cm, but it is possible to open the second swing door by asking for assistance using a bell at the entrance.

Reception

• The payment terminal cannot be moved far enough and the counter top is too high.

Horizontal movement

• There is a ramp that does not meet standards (> 10% over 66 cm) between the reception area and the first room. To connect the two buildings, there is a long ramp without a landing (> 60 metres). 

• At the entrance to the second building, there is a gap in the flooring that has not been properly filled, and the ticket scanner is located on a slope.

• Several doorways have a 2–3 cm step that is not bevelled.

• The double swing doors in several airlocks are difficult to operate.

Vertical movement

• The lift platforms are accessible via a short ramp with a 15% gradient.

• There are two train driving simulators, one of which is accessed via an unsecured ramp (>30% over 64 cm).

Adapted toilet

• There are five accessible toilets, but some grab rails are poorly positioned and some turning spaces are insufficient. The first accessible toilet in the direction of the tour (main hall) is the most accessible of all.

Car park

• There is at least one reserved parking space within 50 metres of the entrance.

Access road from the street

• There are seats along the route.

Entrance

• There are no steps at the entrance.

Reception

• Seating is available near the reception.

• Wheelchairs are available.

Horizontal movement

• There are no steps to negotiate.

• All passageways are sufficiently wide.

• There are several places to sit throughout the tour (benches, chairs, folding seats).

Vertical movement

• All rooms are accessible via lifts, ramps and platform lifts.

Exhibition

• Most of the exhibition content is accessible.

• Some carriages and locomotives are accessible from the inside via stairs that are not sufficiently secure, but the layout of the venue allows them to be viewed properly from the outside in most cases.

• There are seats in every area of the exhibition.

Entrance

• The clear width of the entrance door is 82 cm, but it is possible to open the second swing door by asking for assistance using a bell at the entrance.

Horizontal movement

• The double swing doors at several access points are difficult to operate.

Adapted toilet

• There are five accessible toilets, but some grab rails are poorly positioned. The first accessible toilet in the direction of the tour (main hall) is the most accessible of all.

Note : In our analysis, we assume that blind visitors are accompanied (which is strongly recommended) during their visit to the museum.

Guide dog

• Assistance dogs are accepted at no extra charge.

Entrance

• The entrance is situated as a natural continuation of the route.

• Staff can see visitors arriving at the building and are able to offer assistance.

Reception

• The reception is located opposite the entrance.

Exhibition

• Professional guides have been trained to assist blind visitors.

• The museum galleries offer an enjoyable and accessible visit thanks to the exhibition design, the soundscape (and even the scent, thanks to the smells of oil and grease emanating from certain trains) and objects that can be touched.

Horizontal movement

• There are very wide circulation areas with no visual cues (no artificial guide lines).

• Some exhibits are in the way and are sometimes undetectable or only detectable at the last moment with a white cane.

• Extreme care must be taken regarding the risk of falling around the level crossing building (Hall 3), where the steps are secured by narrow tactile warning paving, but where contrast and lighting are insufficient.

Vertical movement

• The stairs leading to the carriages and locomotives are not sufficiently secured.

Entrance

• Staff can see visitors arriving at the building and are on hand to offer assistance.

Reception

• The reception is located opposite the entrance.

Exhibition

• Professional guides have been trained to assist visitors with visual impairments.

• The museum galleries offer an enjoyable and accessible experience thanks to the exhibition design, the soundscape (and even the scent of oil and grease emanating from certain trains) and objects that can be touched.

• Most of the exhibits can be viewed up close.

It is strongly recommended that a visually impaired person be accompanied to ensure their safety.

Horizontal movement

• There are very wide circulation areas with no visual cues (no artificial guide lines).

• Some exhibits are in the way and are sometimes undetectable or only detectable at the last moment with a white cane.

• Extreme care must be taken regarding the risk of falling around the level crossing house (Hall 3), where the steps are secured by narrow tactile warning paving, but where contrast and lighting are insufficient.

• Lighting is also an area of concern, as it is sometimes dim and inadequate. Lighting sometimes comes from the floor (Hall 1) and can be dazzling.

Vertical movement

• The stairs leading to the carriages and locomotives are not sufficiently secured.

Exhibition

• There is no visitor guide in large print.

Entrance

• The building and the entrance are easy to find.

• Prices are displayed near the door.

Reception

• The establishment can be contacted in writing : by text message or email.

• Prices are displayed at reception.

Wi-Fi

• Wi-Fi is available.

Vertical movement

• There is a visual display of the floors in the lift.

Toilets

• The toilets are easy to find.

• It is possible to see whether a toilet is occupied or free.

Exhibition

• The museum’s galleries allow visitors to discover the exhibition’s content through visual presentation, making it fully understandable. There are plenty of textual and visual explanations.

• The scenography and visual atmosphere are very noticeable.

• There are interactive terminals with subtitles in French.

• Films and videos are subtitled.

Car park

• The car park payment terminal is not standard, and there are several steps involved in using it. However, it is possible to park on the street.

Reception

• No information is available in sign language, and there are no staff members who use sign language.

Exhibition

• There are areas of shadow and insufficient lighting, but these form part of the atmosphere of the exhibition rooms.

Entrance

• The building and the entrance are easy to find.

• Prices are displayed near the door.

Reception

• The venue can be contacted in writing : via text message or email.

• The reception is easy to find and close to the entrance.

• There is a loop system (Magnetic Induction Loop)

Wi-Fi

• Wi-Fi is available.

Exhibition

• The museum’s galleries allow visitors to explore the exhibition through visual presentation, making the content of the exhibition fully understandable. There are plenty of textual and visual explanations.

• The scenography and visual atmosphere are very noticeable.

• Films and videos are subtitled.

• An audio guide is available via an app.

Exhibition

• There are areas of shadow and poor lighting, but these are part of the atmosphere of the exhibition rooms.

Entrance

• The building and the entrance are easy to find.

Reception

• You can contact the museum, as a multisensory experience is available for people with intellectual disabilities (more information on their website).

• The reception is easy to find ; it is near the entrance.

• You can pay in cash (coins and notes).

Vertical movement

• There is a visual display in the lift.

Toilets

• The toilets are easy to find.

Exhibition

• The museum’s galleries allow visitors to explore the content through visual displays. This makes the exhibition content fully understandable. You can book a visit by phone or in person.

• Adapted guided tours are organised.

• There are interactive terminals.

Horizontal movement

• The museum galleries and buildings are vast. The layout is not always intuitive.

• The venue is dark.

• There are rapid changes in lighting (stroboscopic effects) in some galleries.

Vertical movement

• Lighting is occasionally insufficient.

Exhibition

• The interactive displays can be noisy ; there are sound effects that may cause surprise or fear (scenography simulating a car being crushed whilst crossing a level crossing, bright flashes, the sound of bombers, etc.).

• There are no easy-to-read information boards.