Bois du Cazier

Car park

• There is at least one reserved parking space within 100 metres of the entrance.

• Reserved parking spaces are clearly marked.

Access road from the car park

• The ground is even and free of obstacles.

Entrance

• The main entrance is accessible.

Reception

• There is sufficient space in front of the counter, and the counter is at a suitable height.

• Staff are on hand to provide assistance and guidance.

Horizontal movement

• Steps can be bypassed via a clearly marked alternative route.

Vertical movement

• A sufficiently large lift serves all floors accessible to the public.

• All ramps are easy to negotiate.

Exhibition

• All exhibition content is accessible and visible.

Restaurant

• Some tables allow wheelchair users to position themselves correctly.

• Staff are available to help people get seated at tables, choose food, serve themselves, pay, etc.

Horizontal movement

• The floor is difficult to walk on in places.

Adapted toilet

• An adapted toilet is available but difficult to use.

• The space around the toilet bowl is too small.

• The door width is less than 80 cm.

Car park

• There is at least one reserved parking space less than 100 metres from the entrance.

• It is possible to drop someone off near the entrance.

Entrance

• The building is easily identifiable.

• The main entrance is accessible.

Reception

• Seating is available near the reception area.

• Wheelchairs are available.

Horizontal movement

• The steps can be bypassed via a clearly marked alternative route.

• There is seating along the route.

Vertical movement

• A lift serves all floors accessible to the public.

• There is a grab bar in the lift.

Adapted toilet

• The adapted toilet is easy to find.

• The ramp is equipped with a handrail on one side.

Exhibition

• All of the exhibition content is accessible.

Restaurant

• Staff are available to help people sit down at the table, choose their meal, serve themselves and pay.

Access road from the car park

• There are no seats along the route.

Horizontal movement

• There are a few steps without handrails.

• The ground is difficult to walk on in places.

• The ground is uneven.

Access road from the car park

• There are no obstacles to movement.

Guide dogs

• Assistance dogs are accepted.

Entrance

• The entrance is located in the logical continuation of the route.

• The door opens automatically.

• Staff can see people arriving at the building and can offer assistance.

Vertical movement

• A lift serves all floors accessible to the public.

• The stairs have at least one handrail.

Exhibition

• Adapted guided tours are available upon reservation.

• Audio description is available.

Restaurant

• Staff are available to help people get seated, choose their meal, serve themselves, pay, etc.

Horizontal movement

• There are no guide lines in the wide walkways.

• There are dangerous objects on the walkway.

Vertical movement

• The stairs are not secured by warning tiles at the top.

Exhibition

• Only a small part of the exhibition content is adapted (touch, smell, hear).

Access road from the car park

• Natural or artificial guide lines facilitate movement.

Entrance

• The entrance is located in the logical continuation of the route.

• Staff can see people arriving and are available to assist.

Reception

• An adapted map of the premises is available.

Vertical movement

• A lift serves all floors. It can be used independently or staff are available to assist.

• The stairs are equipped with at least one handrail for safety.

Exhibition

• Adapted guided tours are organised upon reservation.

Restaurant

• Staff are available to help people get seated, choose from the menu, serve themselves, pay, etc.

Reception

• Visual information is not accompanied by voice announcements.

Horizontal movement

• Some glass walls along the route are not secured by contrasting markings.

Vertical movement

• The steps are not contrasted.

Exhibition

• The written explanations are difficult to read.

• An audio guide is available, but it does not automatically adapt to the visitor's progress.

Car park

• Parking is free.

Entrance

• The building is easy to find.

• Staff can see people arriving and are available to assist.

Reception

• The reception area is open, well lit and suitable for lip reading.

• Prices are displayed at reception.

Wi-Fi

• It is possible to connect to mobile networks, 4G or 5G.

Vertical movement

• The floors of the building are clearly marked.

Toilets

• The toilets are easy to find.

Exhibition

• The content on display is mainly visual.

Restaurant

• The lighting is sufficient and allows for lip reading.

Reception

• There is no information available in sign language, and there are no staff members who use sign language.

Exhibition

• There is no adapted fire alarm system (light or vibrating).

Restaurant

• There are no round or oval tables for X people.

Car park

• Parking is free.

Entrance

• The building is easy to find.

• Staff can see people arriving and are available to assist.

Reception

• The reception area is open, well lit and suitable for lip reading.

• Prices are displayed at reception.

Vertical movement

• There is a visual display of the floors in the lift.

Exhibition

• The content on display is mainly visual.

• Written explanations are available.

• An audio guide with sound adjustment is available.

Reception

• Depending on how busy it is, it can be quite noisy at reception.

Induction loop

• There is no mobile induction loop.

Restaurant

• Depending on how busy it is, it can be quite noisy.

Entrance

• The building is easy to find.

• Staff can see people arriving and are available to assist.

Reception

• Cash payments (coins and notes) are accepted.

Vertical movement

• There is a visual announcement in the lift.

• The stairs are equipped with at least one handrail for safety.

Toilets

• The toilets are easy to find.

Exhibition

• Adapted guided tours can be booked by telephone.

Restaurant

• Staff are available to help visitors find their seats, choose from the menu, serve themselves, pay, etc.

Reception

• Sometimes there is a lot of noise at reception.

Vertical movement

• The stair steps are not contrasting.

Exhibition

• There are no easy-to-read supports.