MUMASK, Musée du Masque et du Carnaval

Car park

• There is at least one reserved parking space within 100 metres of the entrance.

• Reserved parking spaces are clearly marked, sufficiently large and level.

• It is possible to drop someone off near the entrance.

Entrance

• The building and entrance are easily identifiable.

Reception

• The payment system is easy to use.

• There is sufficient space in front of the ticket office.

Horizontal movement

• There are no steps to negotiate.

• The floor is even and free of obstacles.

• All passageways are sufficiently wide.

Vertical movement

• A sufficiently large lift serves all floors accessible to the public.

Adapted toilet

• An adapted toilet is available, clearly marked and easy to use.

• There is an accessible washbasin in the adapted toilet.

Exhibition

• Most of the exhibition content is accessible and visible.

• Most of the equipment, such as tablets and interactive terminals, is accessible and usable.

Theatre/cinema

• The theatre has reserved seats that offer good viewing comfort.

• There is at least one standard seat for a companion next to the reserved seat.

Access road from the car park

• The ground is uneven.

• The ground is difficult to walk on in places.

• Access to the museum is via a ramp that has no safety edge or handrail.

Entrance

• There is no doorbell at the entrance and staff cannot see people who want to enter.

• There is no turning area in front of the entrance door (the turning area is on a slope).

Reception

• The ticket counter is too high.

Vertical movement

• The lift can only be used with the assistance of staff. To access all areas of the museum, visitors must retrace their steps.

Car park

• There is at least one reserved parking space within 50 metres of the entrance.

• Reserved parking spaces are clearly marked, sufficiently large and level.

• It is possible to drop someone off near the entrance.

Access road from the car park

• All passageways are sufficiently wide.

Entrance

• The building and entrance are easily identifiable.

• The main entrance is accessible.

Reception

• Seating is available near the reception area.

• Folding chairs are available.

Horizontal movement

• The floor is even and free of obstacles.

• The corridors are sufficiently wide.

• There are seats along the route.

Vertical movement

• A lift with handrails serves all floors accessible to the public.

Adapted toilet

• There is a toilet with handrails, which is easy to find and use.

• There is a washbasin in the adapted toilet.

Exhibition

• All of the exhibition content is accessible.

Access road from the car park

• The ground is difficult to walk on in places.

• Access to the museum is via a ramp with no safety edge or handrail.

Entrance

• There is no doorbell at the entrance and staff cannot see people who want to enter.

Horizontal movement

• There are a few steps without a handrail.

• There is a staircase with more than 6 steps to climb.

Vertical movement

• The lift can only be used with the assistance of staff. To access all areas of the museum, visitors must retrace their steps.

• The width of the lift door is between 80 and 85 cm.

• There is a handrail on one side of the stairs.

Guide dogs

• Assistance dogs are accepted.

Entrance

• The entrance is located in the logical continuation of the route.

Reception

• The reception is located opposite the entrance ; it is in the logical continuation of the route.

• The reception is in a quiet environment.

• Visual information is accompanied by a voice announcement.

Horizontal movement

• Circulation is obstacle-free.

Vertical movement

• Vertical circulation in the museum can be achieved either by lift or stairs.

• The lift serves all floors accessible to the public.

• The stairs have at least one handrail.

Exhibition

• Adapted guided tours are available upon reservation.

• A significant portion of the exhibition content is adapted (touch, smell, hear).

• It is possible to touch the exhibits.

Access road from the car park

• There are no guide lines in the wide walkways.

• Access to the museum is via a ramp that is not equipped with a safety edge or handrail.

Access road from the street

• You have to cross the car park to reach the entrance.

Entrance

• There is no doorbell at the entrance and staff cannot see people who want to enter.

Horizontal movement

• There are no guide lines in the wide walkways.

• Some exhibition furniture is difficult to detect with a cane.

Vertical movement

• The lift must be used with the assistance of staff. To access all areas of the museum, visitors must retrace their steps.

• The stairs are not secured by warning tiles at the top.

Access road from the car park

• There are no obstacles.

Entrance

• The entrance is easily identifiable ; it is located in the logical continuation of the route.

Reception

• The reception is located opposite the entrance.

• The reception is in a quiet environment.

• Visual information is accompanied by a voice announcement.

• An adapted map of the premises is available.

Horizontal movement

• Circulation is barrier-free.

• The furniture contrasts with its surroundings.

Vertical movement

• Vertical circulation within the museum can be achieved either by lift or by stairs.

• The lift serves all floors.

• Lighting is sufficient and continuous on the stairs.

• The stairs are equipped with at least one handrail for safety.

Exhibition

• Adapted guided tours are available upon reservation.

Access road from the car park

• Access to the museum is via a ramp without a handrail.

Entrance

• There is no doorbell at the entrance and staff cannot see people who want to enter.

Horizontal movement

• There are no contrasting coloured guide lines to facilitate circulation.

Vertical movement

• The lift must be used with the assistance of staff. To access all areas of the museum, visitors must retrace their steps.

• The steps are not contrasted.

Exhibition

• The written explanations are difficult to read.

• There is no visitor guide in large print.

• Most of the works are displayed in glass cases.

Car park

• Parking is free.

Entrance

• The building and entrance are easy to find.

Reception

• The reception is easy to find and close to the entrance.

• The reception is open, well lit and allows for lip reading.

• Audio information is accompanied by visual displays.

• Prices are displayed at reception.

Wi-Fi

• It is possible to connect to mobile networks, 4G or 5G.

• Wi-Fi is free and available throughout the building.

Lighting

• The lighting is sufficient and allows for lip reading.

Vertical movement

• The floors of the building are clearly marked.

Toilets

• The toilets are easy to find.

• It is possible to see whether a toilet is occupied or free.

Exhibition

• A tour in Belgian French sign language is available on request.

• The exhibition content is mainly visual.

• A significant part of the exhibition content is adapted (touch, smell, see).

Entrance

• Staff cannot see people arriving.

Reception

• No information is available in sign language, and no staff members know sign language.

Exhibition

• There are no easy-to-read materials.

• Poorly lit areas make lip reading difficult.

• There is no adapted fire alarm system (light or vibrating).

Car park

• Parking is free.

Entrance

• The building and entrance are easy to find.

Reception

• The reception is easy to find and close to the entrance.

• The reception is quiet, open, well lit and allows for lip reading.

• Audio information is accompanied by visual displays.

• Prices are displayed at reception.

Vertical movement

• The floors of the building are clearly marked.

Toilets

• It is possible to see whether a toilet is occupied or free.

Exhibition

• An adapted tour is available upon prior request.

• The environment is quiet.

• The exhibition content is mainly visual.

• A significant part of the exhibition content is diverse (touch, smell, sight, hearing).

• There are interactive terminals with audio headsets.

Entrance

• Staff cannot see people arriving.

Reception

• Depending on how busy it is, reception can be very noisy.

Magnetic induction loop

• There is no mobile magnetic induction loop.

Lighting

• Poorly lit areas make lip reading difficult.

Entrance

• The building and entrance are easy to find.

Reception

• The reception is easy to find and close to the entrance.

• The reception area is quiet.

Horizontal movement

• The venue is quiet.

• The direction of the tour is not intuitive, but there are signs throughout the museum.

Vertical movement

• The lift is easy to use or staff are available to assist.

• There is an audio announcement in the lift.

• The floors of the building are clearly marked.

• The lighting is sufficient and continuous on the stairs.

• The stairs are equipped with at least one handrail for safety.

Toilets

• The toilets are easy to find.

Exhibition

• An adapted tour is available upon prior request.

• Adapted guided tours can be booked directly at the reception desk.

• Guided tours adapted for children are organised.

• There is no need to purchase tickets in advance.

• A significant part of the exhibition is varied (touch, smell, see, hear).

Access road from the car park

• Access to the building is via a ramp. It does not have a handrail.

Entrance

• Staff cannot see people arriving.

Horizontal movement

• Some parts of the premises are in darkness.

Vertical movement

• The steps on the staircase are not clearly marked.

Exhibition

• There are no easy-to-read displays.