Seraing Tourist Office – Val Saint-Lambert Museum

Parking

• The car park is freely accessible.

• Access from the car park

• All access areas are fairly wide.

• There are no steps to negotiate.

Entrance

• The building and entrance are easy to find.

Reception

• The reception is easy to find and close to the entrance.

• There is an easy-to-use mobile payment device.

• The space in front of the ticket office is large enough.

• Staff are available to welcome and accompany people with special needs.

Horizontal circulation

• All steps are compensated by a lift.

• The museum is level throughout.

• The floor is hard, even and free of obstacles.

• All passageways are wide enough.

Exhibition

• All the exhibition areas are easy to get around, and most of the works can be viewed from a wheelchair.

Entrance

• The main entrance is not accessible, but there is an alternative entrance, although this is not signposted.

• The ramp leading to the alternative entrance is several metres long and has an incline of 12%.

• Assistance is required to open the alternative doors.

• If you wish to visit the museum on your own, it is best to telephone beforehand so that the staff can offer you the best possible welcome.

Reception

• The ticket office is too high.

Vertical circulation

• There is a lift.

• The clear passage width of the door is less than 80 cm.

• The width of the lift cabin is 96 cm.

• The depth of the lift cabin is 130 cm.

Adapted toilet

• There is an adapted toilet, but it is difficult to use.

• There is an adapted toilet, but it is difficult to access.

• Grab rails are fixed vertically to the wall.

Parking

• The car park is freely accessible.

Access from the car park

• All access areas are fairly wide.

• There are no steps to negotiate.

Entrance

• The building and entrance are easy to find.

Reception

• The reception is easy to find and close to the entrance.

• There is an easy-to-use mobile payment system.

• There are chairs near the reception area.

• Staff are available to welcome and accompany people with special needs.

Horizontal circulation

• All steps are compensated by a lift.

• The museum is level throughout.

• The floor is hard, even and free of obstacles.

• All passageways are wide enough.

Exhibition

• All the exhibition areas are easy to navigate.

Entrance

• The main entrance is not accessible; there are 6 unsecured steps with handrails. However, there is an alternative entrance, which is not indicated.

• The ramp leading to the alternative entrance is several metres long and has a gradient of 12%.

• Assistance is required to open the alternative doors.

• If you wish to visit the museum on your own, it is advisable to telephone beforehand so that the staff can offer you the best possible welcome.

Reception

• The ticket office is too high.

Vertical circulation

• There is a lift.

• The clear passage width of the door is less than 80 cm.

• The width of the lift cabin is 96 cm.

• The depth of the lift cabin is 130 cm.

Adapted toilet

• There is an adapted toilet, but it is difficult to use.

• There is an adapted toilet, but it is difficult to access.

• Grab rails are fixed vertically to the wall.

Entrance

• The building and entrance are easy to find.

Reception

• The reception is easy to find and close to the entrance.

• There is an easy-to-use mobile payment device.

• There are chairs near the reception area.

• Staff are available to welcome and accompany people with special needs.

• Assistance dogs are accepted at no extra charge.

Vertical circulation

• The lift can be used independently or staff are available to help.

Horizontal traffic

• There are no guide lines on wide paths.

• There are dangerous objects on the path.

• The area is complex and it is difficult to understand how it is organised.

Exhibition

• There are no adapted visits planned.

Entrance

• The building and entrance are easy to find.

Reception

• The reception is easy to find and close to the entrance.

• There is an easy-to-use mobile payment device.

• There are chairs near the reception area.

• Staff are available to welcome and accompany people with special needs.

• Assistance dogs are accepted at no extra charge.

Vertical circulation

• The lift can be used independently or staff are available to help.

Horizontal traffic

• There are no guide lines on wide paths.

• There are dangerous objects on the path.

• The site is complex and difficult to understand.

Exhibition

• There are no adapted visits planned.

Parking

• The car park is freely accessible.

Entrance

• The building and entrance are easy to find.

Reception

• The reception area is easy to find and close to the entrance. It is open, well-lit and lip-readable.

• The establishment can be contacted by email.

• Prices are displayed at reception.

Horizontal circulation

• The facility is easy to understand.

Toilets

• The toilets are easy to find.

• It is possible to see whether a toilet is occupied or free.

Exhibition

• There are no special tours planned.

Parking

• The car park is freely accessible.

Entrance

• The building and entrance are easy to find.

Reception

• The reception area is easy to find and close to the entrance. It is open, well-lit and lip-readable.

• The establishment can be contacted by email.

• Prices are displayed at reception.

Horizontal circulation

• The facility is easy to understand.

Toilets

• The toilets are easy to find.

• It is possible to see whether a toilet is occupied or free.

Exhibition

• The content on display is mainly visual.

• There are many signs with written explanations.

Parking

• The car park is freely accessible.

Entrance

• The building and entrance are easy to find.

Reception

• The reception area is easy to find and close to the entrance. It is open, well-lit and lip-readable.

• The establishment can be contacted by email.

• Prices are displayed at reception.

Horizontal circulation

• The facility is easy to understand.

Toilets

• The toilets are easy to find.

• It is possible to see whether a toilet is occupied or free.

Exhibition

• The content on display is mainly visual.

• There are many signs with written explanations.